justinmadalone
New Member
I had a new tile shower, mud pan and all installed last March. Yesterday, I was in my basement and noticed water pooling on the floor directly underneath the shower. I inspected the tile and found some pretty aggregious cracks in the grout that I can't believe i hadn't noticed before. It's clear that water has been leaking into those cracks and is causing the leak in the basement. What I don't know is what to do from here. My contractor and his tile guy said they would come to "reseal" it, but I'm worried that they are just going to try to patch it up and trap any moisture left in there... Any recommendations on how to assess the moisture concern an remedy that piece before approaching the cracked grout would be a hug help!
Here's a few pictures. I should also note that the tile grout right outside the shower is constantly wet(sign of trapped moisture...). Oh and now there's white gunk seeping out of the grout in the shower
Here's a few pictures. I should also note that the tile grout right outside the shower is constantly wet(sign of trapped moisture...). Oh and now there's white gunk seeping out of the grout in the shower