Frontier2A
New Member
Hey all,
New homeowners here who have recently moved into a newly constructed home (built sometime 2014) in Southern New Hampshire. Our home uses well water (well dug about a year ago) and septic. When we first purchased the home the state required that a water softener be installed because the water tests weren't coming out quite right. I don't recall specifically, but there were elevated levels of manganese or arsenic or what-have-you.
The issue that we are having is that every so often there will be brown/dark yellow colored water that has a somewhat foul smell to it coming out of every way possible throughout the house. That is to say, every toilet (3) and every tub faucet/shower head (2) and all sinks throughout the house. This tends to happen about every other week, usually when the water in the house hasn't been used for a while (12+ hours).
I've been trying to research to find out a solution but I'm coming up either dry on solutions or confused about potential solutions. I don't know much about water softeners or well pumps (etc) so I have been reluctant to experiment. I have discovered that the brine tank of our softener is about half full with brown, slushy water.
Whenever the water turns bad we usually will let one of the tubs run until it finally goes back to normal. I'm concerned about that water going into the septic and it usually takes over an hour for it to turn back to normal.
I'm going to attach some pictures of our set-up. I've noticed that our water softener doesn't have any brand or model markings on it and that's concerning me a bit. The contractor that built our home was..less-than-reliable and we believe he may have installed the softener by himself to save on having a professional do it.
Any help anyone can give us would be great, I'm trying to keep this as detailed as I can but please let me know if more information is needed.
We have not touched any settings on the softener or added/replaced any salt in the brine tank since moving in back in May.
Thank you!
New homeowners here who have recently moved into a newly constructed home (built sometime 2014) in Southern New Hampshire. Our home uses well water (well dug about a year ago) and septic. When we first purchased the home the state required that a water softener be installed because the water tests weren't coming out quite right. I don't recall specifically, but there were elevated levels of manganese or arsenic or what-have-you.
The issue that we are having is that every so often there will be brown/dark yellow colored water that has a somewhat foul smell to it coming out of every way possible throughout the house. That is to say, every toilet (3) and every tub faucet/shower head (2) and all sinks throughout the house. This tends to happen about every other week, usually when the water in the house hasn't been used for a while (12+ hours).
I've been trying to research to find out a solution but I'm coming up either dry on solutions or confused about potential solutions. I don't know much about water softeners or well pumps (etc) so I have been reluctant to experiment. I have discovered that the brine tank of our softener is about half full with brown, slushy water.
Whenever the water turns bad we usually will let one of the tubs run until it finally goes back to normal. I'm concerned about that water going into the septic and it usually takes over an hour for it to turn back to normal.
I'm going to attach some pictures of our set-up. I've noticed that our water softener doesn't have any brand or model markings on it and that's concerning me a bit. The contractor that built our home was..less-than-reliable and we believe he may have installed the softener by himself to save on having a professional do it.
Any help anyone can give us would be great, I'm trying to keep this as detailed as I can but please let me know if more information is needed.
We have not touched any settings on the softener or added/replaced any salt in the brine tank since moving in back in May.
Thank you!