Pegasus Problem

Discussion in 'Shower & bathtub Forum & Blog' started by jonM, Dec 1, 2009.

  1. jonM

    jonM New Member

    Messages:
    3
    Location:
    San Diego
    Hi Guys,
    I have a curious problem with a Pegasus shower only single handle unit that I installed for an outdoor shower (read "set in stone (well stucco)"). For the past two years the unit has worked perfectly. Last month the cold water just stopped. I have removed the cartridge and only hot flows- no cold. The flow stops are full open. I even tried blowing air into the cold line from the cold flow hole (with nearby hose bib full open) and nothing...

    There is a large (1" or so) bolt head on the cold side of the unit that I haven't messed with yet.. it looks like it must be an adjustment access hole cover or ? .. maybe something there..

    any suggestions or ideas??

    Jon
  2. jimbo

    jimbo Plumber

    Messages:
    8,997
    Location:
    San Diego
    Sounds like a balance spool, which is stuck. Call Peg/GB for parts.
  3. jonM

    jonM New Member

    Messages:
    3
    Location:
    San Diego

    Attached Files:

    Last edited: Dec 2, 2009
  4. hj

    hj Moderator & Master Plumber Staff Member

    Messages:
    26,515
    Location:
    Cave Creek, Arizona
    balance spool

    If it DID NOT come out when you removed the cap, it is broken. You have to get a new balance spool, (it is one piece and attached to the "cap"). Then extract that piece from the valve before installing the new one.
  5. jonM

    jonM New Member

    Messages:
    3
    Location:
    San Diego
    Thank you. I must say you have been much more helpful than the guys at my local Home Depot... they just have no idea. And the old plumber there that I spoke with today said (while on duty and in uniform mind you) that I should "not have bought Pegasus because it is crap!"


    Live and learn...

    I'll fish out the broken spool and replace it with a new one if I can find it. If not, I'll open up the wall and install a Moen.

    Jon
  6. trojanhorse

    trojanhorse Tony

    Messages:
    1
    Location:
    Houston
    Where do I call for Pegasus Balance Spool parts. Can you give me some info, please. Thanks
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