Help needed
New Member
Last Friday my house filled with black smoke and dust. Fire Dept and Police responded and we were told to stay out of the house until it had been professionally cleaned because of a puff back from our oil burner. The burner had been serviced about three weeks before. We are now at the point where my insurance company tells me they will pay for a boiler gun but the burner company says we need to replace the entire burner. Any suggestions? The burner company was also at the house and cut a piece of wire about 5 inches long, why would they do that? Thanks for any help.