Installed a water system in the house we moved into about 7 months ago. We have (in order) acid neutralizer, greensand iron filter, and conditioner/softener. The water is very high in iron here, I think it tested around 12 ppm? or higher raw. A couple of our neighbors have the same system and seem to have good luck with it. I didn't ask too many questions and got the same system through the same company after a couple water tests.
Since we've moved in we've had rotten egg smell from hot and cold water and staining (not to mention other problems with the equipment that the company had to take care of). We've bleached the hot water heater and lines twice, and had the anode rod pulled from the water heater because we were told it could be reacting with the iron bacteria and causing the smell. Recently we had a different company come out and test the water and check the system over. He bypassed the softener and tested the iron level in the water with the acid neutralizer and greensands on. It tested at around 11 ppm. He said the conditioner was sort of keeping up, but wasn't designed to handle that amount of iron, and that the greensands should be taking care of it.
Since it was still under warranty, I had the tech from the company we bought it from out, told him what we found, and he cleaned the injectors and showed me how, set the regeneration cycle to two days instead of three, and said to keep an eye on it and have the water tested again in a couple weeks. I bought my own Hach testing papers, and with all 3 tanks on (not bypassed) our iron is at .15. After bypassing the conditioner I tested at 5, but that was the max of the papers I had.
I monitored a regeneration cycle and it seems to draw and rinse and fill the brine tank fine. This is my first experience with this stuff, but it seems to work. I took apart the injector assembly and nothing was clogged or even really dirty. The only thing I could see, and I noticed because of another forum on here, is that there is an Air Disperser (part 19 on the control valve assembly drawing) on the drawing, but not one in the head that I could tell. Unless its not meant to come out. I have the Fleck 2510 with digital display (I think).
I mostly try to avoid plumbing stuff 'cuz I end up with a huge mess, but I really don't think the greensands is working right, and I don't know what else to look for. The company we bought this system from is saying I need some kind of aluminum sulfate feeder and holding tank for another $800 or so, when originally they said the system I have would take care of everything.
I'm pretty stumped, and am planning on having a technician from a different company come out and take a look. The equipment itself isn't overly complicated to work on, but I don't completely understand how it works. Any help or advice would be great.
Since we've moved in we've had rotten egg smell from hot and cold water and staining (not to mention other problems with the equipment that the company had to take care of). We've bleached the hot water heater and lines twice, and had the anode rod pulled from the water heater because we were told it could be reacting with the iron bacteria and causing the smell. Recently we had a different company come out and test the water and check the system over. He bypassed the softener and tested the iron level in the water with the acid neutralizer and greensands on. It tested at around 11 ppm. He said the conditioner was sort of keeping up, but wasn't designed to handle that amount of iron, and that the greensands should be taking care of it.
Since it was still under warranty, I had the tech from the company we bought it from out, told him what we found, and he cleaned the injectors and showed me how, set the regeneration cycle to two days instead of three, and said to keep an eye on it and have the water tested again in a couple weeks. I bought my own Hach testing papers, and with all 3 tanks on (not bypassed) our iron is at .15. After bypassing the conditioner I tested at 5, but that was the max of the papers I had.
I monitored a regeneration cycle and it seems to draw and rinse and fill the brine tank fine. This is my first experience with this stuff, but it seems to work. I took apart the injector assembly and nothing was clogged or even really dirty. The only thing I could see, and I noticed because of another forum on here, is that there is an Air Disperser (part 19 on the control valve assembly drawing) on the drawing, but not one in the head that I could tell. Unless its not meant to come out. I have the Fleck 2510 with digital display (I think).
I mostly try to avoid plumbing stuff 'cuz I end up with a huge mess, but I really don't think the greensands is working right, and I don't know what else to look for. The company we bought this system from is saying I need some kind of aluminum sulfate feeder and holding tank for another $800 or so, when originally they said the system I have would take care of everything.
I'm pretty stumped, and am planning on having a technician from a different company come out and take a look. The equipment itself isn't overly complicated to work on, but I don't completely understand how it works. Any help or advice would be great.