Norton Antivirus shuts off if not renewed

Discussion in 'Computers and Stuff' started by Scuba_Dave, Sep 22, 2009.

  1. Scuba_Dave

    Scuba_Dave Extreme DIY Homeowner

    Messages:
    885
    Location:
    South of Boston, MA
    Norton Antivirus shuts off if not renewed
    Well I wasn't aware of this - bought NAV 2008, free upgrade to 2009
    I'm used to every AV product I have ever used simply stopping the updates

    Nope Norton SHUTS IT OFF when the subscription expires [​IMG]
    Unless Norton changes this I've used their product for the last time
    In addition their "online" renewal is DOUBLE the cost of buying THE SAME SOFTWARE from other vendors

    AND - I just found out if you Renewed IN ADVANCE of your renewal date YOU LOST the remaining time on your subscription
    So they have %$#@#!! me over in the past [​IMG]

    http://www.geek-news.net/2008/09/sym...n-lawsuit.html

    EXTREMELY unethical business practices in my opinion

    For now I've installed AVG
    Not sure if I will stick with that or go with something else
  2. Peanut9199

    Peanut9199 Customer Service Manager Plumbing Wholesale

    Messages:
    875
    Location:
    Ontario, Canada
    If you buy a one year subcription, why wouldn't you expect it to stop after one year?

    Sorry again, if you are buying a "year" subscription, why would you install it if you still have time left on your original subscription.

    When you install it in December it says "Your subscription expires Dec..." the following year, so if you install the update in September of next year wouldn't you expect it to say "Your subscription expires Sept..." of next year?

    Not trying to be condenseding just not sure how the lawsuit would work?
    Last edited: Sep 22, 2009
  3. Cookie

    Cookie .

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    So true Peter.
  4. Scuba_Dave

    Scuba_Dave Extreme DIY Homeowner

    Messages:
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    Location:
    South of Boston, MA
    In the past Norton simpy stopped processing all updates
    It did not shut off
    Oh wait, I said that already

    WRONG again, Norton warns you in ADVANCE that your subscription will expire in 30, 90 days
    If you upgraded BEFORE your current license expired you lost the remaining time on the existing license
    Norton has already admitted this was a problem

    WRONG again, the lawsuit has already gone to court & Norton is settling
    The deadline for filing to receive a $15 credit has already passed

    So WRONG Cookie
  5. Peanut9199

    Peanut9199 Customer Service Manager Plumbing Wholesale

    Messages:
    875
    Location:
    Ontario, Canada

    If your subscription is for one year why would you expect it to continue to work update or not?
    I use Norton and every year i update it, why would you use a Antivirus program that doesn't update? New viruses pop up everyday.

    Norton saying there is a problem and settling, does not mean they are wrong it just means they don't want to make existing and future customers mad, i do it all the time (remember customer is always right, even when most times they are wrong).

    It's true it should give you notice, but i guess when it shuts off you'll know.
  6. Cookie

    Cookie .

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    huh? you talking to me?
  7. Cookie

    Cookie .

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    I am just agreeing with Peter. Peter is actually right.
    Last edited: Sep 22, 2009
  8. Scuba_Dave

    Scuba_Dave Extreme DIY Homeowner

    Messages:
    885
    Location:
    South of Boston, MA
    No, Peter is actually wrong
    I do not have a single software program (now that I have dumped Norton) THAT STOPS WORKING after 1 year
    And I have HUNDRED's of programs all the way back to Windows 386
    I have also worked with thousands of programs in the IT field
    Updates stop, & after a few years all support stops

    There isn't another AV program I know of THAT STOPS WORKING
    They stop giving you updates
    BUT THEY DON'T STOP working & protecting you from past Virus issues
  9. Cass

    Cass Plumber

    Messages:
    5,980
    Location:
    Ohio
    I do...I have Stopzilla and it stops if not renewed on the 1 year date...

    Why don't you have it automaticly renew...then no problems...??
  10. Peanut9199

    Peanut9199 Customer Service Manager Plumbing Wholesale

    Messages:
    875
    Location:
    Ontario, Canada
    I know i read your profile that says you were in IT, which again i would ask because you would know better than anyone why you would use a Antivirus program when you are not getting updates regularly.

    To use a program hoping no new virus will hit you and only old ones will is taking a big risk.
  11. FloridaOrange

    FloridaOrange Plumbing Designer

    Messages:
    1,317
    Location:
    SW Florida
    Norton always used to continue to work, just didn't update the virus definitions after the time was up. Actually, most antivirus programs used to work that way IIRC.

    Dave, we use AVG at work and haven't had a problem. I run it at home and also never had a problem.

    I've also used antivast (?) without issue.

    I have hated running Norton for years. I used to be a cad manager for an engineer and that program caused so many issues and at best slowed stuff down to an unacceptable level.

    No Norton anything or McAffy either.
  12. quicken screws you


    with quicken if you have a pro2004, or 05,
    they wont support it anymore and force you to upgrade to 2009 for about 189.00, I thought that was pretty crappy

    then they try to insist that you need to pay them another 150 becasue you are useing their program on more than 3 computors...

    I have had it that way since 04 and I got very irate about this,
    and they let it slide...
    but they tried to shake me down for that extra $150/
  13. Scuba_Dave

    Scuba_Dave Extreme DIY Homeowner

    Messages:
    885
    Location:
    South of Boston, MA
    I'm still using Quicken 2002, still works & does everything I need it to
    Just as a lot of the software I have & use
    I didn't upgrade to Vista (& wish I had not) until my last building permit/plans were done
    I didn't want to try the old version on Crapista
    I've worked for several companies that still have DOS & windows 3x machines running
    They have specific software that they use once a month on these machines
    To upgrade would cost $1500-$3k per PC
    So they save that $$ with every new OS that comes out

    I have tons of software dating back 10 years or more & it all still works
    The only exception is Norton

    Their nice convienent auto update is a rip-off - $60 for one year
    Last edited: Sep 22, 2009
  14. Cookie

    Cookie .

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    AVG is free forever, and never shuts off, can't get any better than that.
    DANG!
  15. jimbo

    jimbo Plumber

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    8,997
    Location:
    San Diego
    Norton pissed me off a couple years ago. I did NOT get emails warning that my subcription was going to expire. I just woke up one moring to an email that said...."sorry, your antivirus expired and your computer is not protected".\

    I dumped them, and have been using Kaspersky for a few years, with no problems. They are a little expensive, and others I know recommend nod32 from ESET.
  16. frenchie

    frenchie Jack of all trades

    What she said!

    The automatic updates stop after awhile, so you have to remember to update it yourself... but so what! It's free! AND it's WAY better protection than Norton or McAffee.

    If you're extra-paranoid, throw on Spybot S&D, and Malwarebyte's Anti-Malware... there's a ton of free AV programs out there, that work better than the garbage those crook charge you for.

    (Of course, the single biggest precaution you can take: don't surf on Internet Explorer. Use Mozilla instead, with the no-script add-on. Or surf with Google Chrome, or Opera... anything but IE.)
  17. Cookie

    Cookie .

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    Free is good, nothing is perfect but if you aren't paying for it, free is free. IS their really a free lunch? :) I want a free lunch...
    Plus, if you watch the sites you go to, no racy sites, etc, don't open pop ups, you might not get a virus.
    I don't personally pay for anything unless, I have to, all I do is work.

    Dang!
    Last edited: Sep 22, 2009
  18. Redwood

    Redwood Master Plumber

    Messages:
    7,452
    Location:
    Connecticut
    Norton?
    Who are they?
    Don't they have a Rip Off Anti-Virus software?
    One that updates on Wednesday and if some new virus hits on Friday just hope you don't get it before next Wednesday...:eek:
    Don't they have an Anti-Virus software that is difficult to remove from your computer?
    Don't they have an Anti-Virus software that is a resource hog and slows the computer down?

    It almost sounds like Norton is a virus...:confused:

    Been using AVG for years and am quite happy with it.:cool:
    The price is right too!
  19. Cookie

    Cookie .

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    Sometimes you do get a free lunch, Red. Sometimes, things are FREE, and good! Tonite I got a free dinner, from a very handsome man. And, I shared my 99cents burgers from Wendy ( compliments of my handsome young son) lol.

    Back on topic, AVG is the best.
    Last edited: Sep 29, 2009
  20. Dorrough

    Dorrough New Member

    Messages:
    30
    Location:
    Southern Indiana
    Good one, Redwood!

    Oh, you made me laugh. Yes, many people think Norton is as bad as the average virus! That was succinct and funny. Unlike my long ramble below:

    Since the dawn of IP time, anti-virus software has worked like this: you pay for it, which gives you the "engine" and the regular updates to remove newly created viruses. After your "subscription" runs out, the engine keeps working, but does not automatically update itself. If you want automatic updates, you have to pay to renew. Some purveyors allow you to update for free if you do it manually. For Norton to stop working altogether is a kind of violation of the standard of performance that people have come to expect. I used to get Norton for free every January - the local computers-r-us store would have a promotion where it came bundled with the tax software I used. But there are some very fine free programs out there - PC Tools has a free and a paid version, other ones mentioned above are good. If you are good about remembering to update your definitions, you should be fine with those. If you forget, you might want to pay for a subscription. And regardless - it's not as dangerous as you think. Seriously. If you visit adult sites, share files, open attachments, then you do need to be more vigilant. But especially if you have an email provider that scans your mail for viruses (many do) and hang out here at Terry's place, you are working in a pretty safe environment, and your risks are low. Don't skip the anti-virus, but don't lose sleep over it either. Do get a good anti-malware program - Microsoft has a free one that is excellent. And enjoy.
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