Slinger56
New Member
Hello, I'm looking for help diagnosing my GE GXSF27E01 softener. Seems I ran out of soft water the other day, when I went to check the softener I saw Err 3 on the display and heard water running through the valve. As I stood there I then heard the sound of the water flow changing, like the valve was rotating through its cycles. Sure enough, when I took the top cover off the motor was turning the cam/gear, but it wasn't stopping at the appropriate steps, i.e. backwash, fill, etc, and just kept turning. The manual said an Err 3 code could be the wiring, the motor, or the control board. The motor turning told me the wiring was good. I checked the switch and it had continuity off and on as I actuated the lever. So am I down to replacing the control board or might there be something else I could check? I have an email out to softenerparts.com to inquire about the board availability and price. Thanks for the help!