fantastic1
New Member
Hi all,
We are at our wits end here. We are in the West Texas area and have been told our well is running low on water. Three months ago we had had no issues whatsoever with our water well until we woke up one morning and didn't have any water. Water well guys came out and said some wires were melted and ended up pulling the pump from the well. Pump was a 1/2 hp pump and is right around 100 feet down. They didn't have the same pump on their truck and anxious to get water back they had a 1hp pump, cost us $250 more to get it installed but they said it would work even better etc. They also installed some kind of switch that cycles the pump so it would run for 2 minutes, stay off for 5 minutes etc until the pressure tank filled. They also put a ball valve in the piping running from the pump to the tank to preserve the pump since it was bigger or something like that.
We thought all would be good once this was done but instead we have had nothing but problems. We have to reset the breaker constantly but there's no rhyme or reason to it. Some days we use little water and never run out, other days I have to reset the breaker 3 times to do a quick wash cycle (30 mins) for laundry. They came out 3 days ago and replaced the pressure tank it was under warranty but it still hasn't fixed the problem. We need water and are so confused we don't know what to do. I've asked them if the pump is too big but they basically laugh at me and say that's not possible. I just don't understand and I'm clueless as to what to look at or ask about. They keep telling us we need to install a storage tank because the well is running low but then they say we are getting 2.5 to 3 gal per min and how great that is. But our concern is if we can't even get our pressure tank full how the heck is a storage tank even going to help?!
Thank you for your help.
We are at our wits end here. We are in the West Texas area and have been told our well is running low on water. Three months ago we had had no issues whatsoever with our water well until we woke up one morning and didn't have any water. Water well guys came out and said some wires were melted and ended up pulling the pump from the well. Pump was a 1/2 hp pump and is right around 100 feet down. They didn't have the same pump on their truck and anxious to get water back they had a 1hp pump, cost us $250 more to get it installed but they said it would work even better etc. They also installed some kind of switch that cycles the pump so it would run for 2 minutes, stay off for 5 minutes etc until the pressure tank filled. They also put a ball valve in the piping running from the pump to the tank to preserve the pump since it was bigger or something like that.
We thought all would be good once this was done but instead we have had nothing but problems. We have to reset the breaker constantly but there's no rhyme or reason to it. Some days we use little water and never run out, other days I have to reset the breaker 3 times to do a quick wash cycle (30 mins) for laundry. They came out 3 days ago and replaced the pressure tank it was under warranty but it still hasn't fixed the problem. We need water and are so confused we don't know what to do. I've asked them if the pump is too big but they basically laugh at me and say that's not possible. I just don't understand and I'm clueless as to what to look at or ask about. They keep telling us we need to install a storage tank because the well is running low but then they say we are getting 2.5 to 3 gal per min and how great that is. But our concern is if we can't even get our pressure tank full how the heck is a storage tank even going to help?!
Thank you for your help.