new 7000sxt not completely softening water

Discussion in 'Water Softener Forum, problems, installation and r' started by JimmyG, Sep 11, 2013.

  1. JimmyG

    JimmyG New Member

    Joined:
    Sep 11, 2013
    Location:
    Florida
    Hi guys, I purchased a 7000sxt valve, 1.5 cu ft water softner about 2 months ago. My water is 25 hardness with no iron. After installing the softener it and running a regen cycle the water was noticeably softer, but not completely soft. I started out with 9lbs of salt per regen and have slowly increased it to 22lbs. The water is still not completely soft. It doesn't get any better or worse through the week as the softened water is used up. It seems like there is hard water that is bypassing the softener. Is that possible? Thanks in advance for any help ya'll can give me.
     
  2. lifespeed

    lifespeed Member

    Joined:
    Apr 27, 2007
    Location:
    California
    Download the service guide, go into master programming mode, write down your settings and post them here. Order a Hach 5B hardness test kit so you can measure hardness before and after.
     
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  4. Tom Sawyer

    Tom Sawyer In the Trades

    Joined:
    Nov 29, 2010
    Location:
    Maine
    Who did the setup and install?
     
  5. ditttohead

    ditttohead Water systems designer, R&D

    Joined:
    Jan 9, 2012
    Occupation:
    Water systems designer, R&D, Technical Director
    Location:
    Ontario California
    Hach 5B please.

    Only one person on this site can tell how hard water is, or is not, without a test kit. :)
     
  6. JimmyG

    JimmyG New Member

    Joined:
    Sep 11, 2013
    Location:
    Florida
    I'll get a hardness kit asap and post the results and settings. I did the install and setup myself. As far as the water softness I can tell when taking a shower, there is a big difference.
     
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