Need help to identify Danze shower diverter brand and how to fix it

Discussion in 'Shower & Bathtub Forum & Blog' started by canyonsky, Nov 23, 2013.

  1. canyonsky

    canyonsky New Member

    Joined:
    Nov 23, 2013
    Location:
    Maryland
    My shower diverter was leaking behind the wall when I was taking a shower, not bath. My plumber said I need to contact the manufacturer to get it fixed, but I don't know the brand. No logo or brand name.

    The red circle in the first photo shows where the water was leaking. The second photo shows what it looks like with the cover plate on (picture from another bathroom). The third photo shows the back of the cover plate with a number 12191 on it.

    Does anyone know who makes this part and how to fix it? Any advise will be greatly appreciated.

    Thank you!


    shower1.jpg

    shower2.jpg

    DSCF4561.jpg
     
    Last edited by a moderator: Nov 24, 2013
  2. hj

    hj Moderator & Master Plumber Staff Member

    Joined:
    Aug 31, 2004
    Occupation:
    Plumber
    Location:
    Cave Creek, Arizona
    Danze and it has a "lifetime" warranty so they will send the new one to you.
     
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  4. hj

    hj Moderator & Master Plumber Staff Member

    Joined:
    Aug 31, 2004
    Occupation:
    Plumber
    Location:
    Cave Creek, Arizona
    The diverter itself should be "generic" and fit all their valves. 1-888-328-2283.
     
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