Meshell_45
New Member
Hi there some input from all you plumbers would be much appreciated. I don't want to put the blame on the wrong person.
I ordered handles to go with my updated fixtures when doing a tub surround. I checked with the store and they told me that they would work. I had two handle acrylic handles and had sent them a picture before I ordered. Well my contractor calls at the end of my bathroom remodel and says my handles do not fit. Long story short the manufacturer says that they no longer even make 2 handle valves and haven't for quite some time so the store either got wrong info from manufacturer or lied about calling them to check. The store resolutions says that my walls should have never went up before verifying. Mind you I have no idea about anything about valves of this til he calls and tells me they don't fit.
Would this be something you would verify knowing I got new handles and the valve was old? Now that I know that valves are made for specific manufacturers and models, I think that it may be should have been checked.
Now I am left with tons of new updated bronze finish fixtures and hardware and found one set that has 2 valve and matches my other faucets pretty good. The contractor is leaning towards the store being responsible and vice versa. Here I am with almost 700 invested in new hardware and faucets and towel bars hooks, shower shelves etc with lifetime warranty that do not match my old acrylic chrome handles, nor do they have bronze handles available to fit.
Are they hard to change out from plumbing access? Can it be done? I think my pipes are copper....just don't know what or who to blame, if not myself (even though I did not know) for not having him check to make sure they fit. I thought there were 2 handle and then 1 handle valves. Thank you.
I ordered handles to go with my updated fixtures when doing a tub surround. I checked with the store and they told me that they would work. I had two handle acrylic handles and had sent them a picture before I ordered. Well my contractor calls at the end of my bathroom remodel and says my handles do not fit. Long story short the manufacturer says that they no longer even make 2 handle valves and haven't for quite some time so the store either got wrong info from manufacturer or lied about calling them to check. The store resolutions says that my walls should have never went up before verifying. Mind you I have no idea about anything about valves of this til he calls and tells me they don't fit.
Would this be something you would verify knowing I got new handles and the valve was old? Now that I know that valves are made for specific manufacturers and models, I think that it may be should have been checked.
Now I am left with tons of new updated bronze finish fixtures and hardware and found one set that has 2 valve and matches my other faucets pretty good. The contractor is leaning towards the store being responsible and vice versa. Here I am with almost 700 invested in new hardware and faucets and towel bars hooks, shower shelves etc with lifetime warranty that do not match my old acrylic chrome handles, nor do they have bronze handles available to fit.
Are they hard to change out from plumbing access? Can it be done? I think my pipes are copper....just don't know what or who to blame, if not myself (even though I did not know) for not having him check to make sure they fit. I thought there were 2 handle and then 1 handle valves. Thank you.
