Moen to Price Pfister

Discussion in 'Shower & bathtub Forum & Blog' started by texostoma, Oct 7, 2008.

  1. texostoma

    texostoma New Member

    Messages:
    1
    I know this has probably been asked before, but I currently have a Moen Monticello roman tub faucet and would like to replace with a Price Pfister Treviso roman tub faucet. Is there any way I could take care of this replacement without having to change out the plumbing under the tub? I have already been quoted anywhere from $175 to $300 for replacement plus $160 to remove and replace the marble tub skirt.
  2. Southern Man

    Southern Man DIY Hillbilly

    Messages:
    530
    Location:
    North Carolina
    Nope. All the rough-in parts are unique to the different manufacturers. Did Moen screw another customer?
  3. Terry

    Terry Administrator Staff Member

    Messages:
    14,794
    Location:
    Bothell, Washington
    Moen has plenty of styles that will work with the roman tub rough-in.

    They also offer free stem replacements as part of the warranty.
    Those seals are easily replaced.
  4. Redwood

    Redwood Master Plumber

    Messages:
    7,453
    Location:
    Connecticut
    I would ask why you say that?
    Moen offers a lifetime guarantee on function and finish.
    Problems are easily resolved by calling 1-800-BUY-MOEN.
    You call and they send the parts you need!
    They are probably the easiest faucet manufacturer to deal with out of any of them.

    There is not one manufacturer out there that allows you to swap trim with another. It would be by chance that it fits or, the base valve is common such as a Delta knock off or, a designer unit that is built on someone elses valve.
  5. Southern Man

    Southern Man DIY Hillbilly

    Messages:
    530
    Location:
    North Carolina
    1. Apparently not for their "builder's grade" products, as I have replaced 6 of 8 faucets in my home that were between 5-8 years old. They last just long enough to make sure there are no call-backs to the plumber who installed them.

    2.
  6. shaolin_dragon

    shaolin_dragon New Member

    Messages:
    10
    Location:
    VA
    Whether or not they are builder grade, Moen still supports them. For the most part, they have parts available for models going back to at least '96. If you have had a problem with the faucets, then you need to call 1-800-BUY-MOEN and at least give them a chance to work with you.
  7. Southern Man

    Southern Man DIY Hillbilly

    Messages:
    530
    Location:
    North Carolina
    I've called them and they've sent parts for free. The problem was replacing them. I could hire someone to do that or do it myself, either way ain't free.

    On mine the problem was a plastic part between the stem and the metal handle would disintegrate, and along with corrosion deposits from the cheap metal would wedge themselves between the handle and the base threads, preventing the handle from being taken off. And the threaded metal handle is completely round in section, with no place for a wrench or pliers to grip. I'd start off using an old leather belt between medium sized slip-joint pliers and the chrome to prevent damage, and using a dental pick to remove pieces as they became exposed. Then had to go with a larger pliers, but the high torque started to move the entire assembly on the sink. So I'd have to take the whole assembly off the sink and put it in a vise. Of course the next thing that would happen is something would slip under all this force and I'd ruin the finish or destroy another part. Needless to say I spent a tremendous amount of time dealing with the first few of these faucets until it became quite clear that it was more cost-effective just to replace the entire units with brand new Deltas.

    I call this the "pro save ten bucks and cost me 200" situation and I find it all too typical. :cool:
  8. jimbo

    jimbo Plumber

    Messages:
    8,997
    Location:
    San Diego
    The Monticellos did have handle connector problems, but better parts are now available. I never had that much trouble getting one apart.

    I am sure you are aware, now at least, that warranty on things like faucets only covers parts, not labor. A professionally installed unit would have labor coverage by the installer for 6 mos to a year.
  9. Moens are trouble

    I agree with this fellow about the moen faucets
    and know what he has gone through trying to get
    those faucets apart without scarring them all up..

    they dont make it easy...

    all of thier faucets are nothing but trouble to get apart.


    If they keep sending you free parts but it is costing you an arm and a leg to get them changed out....


    I would change it out to a Delta before I would ever
    touch a Price Fister. .

    ..
  10. hj

    hj Moderator & Master Plumber Staff Member

    Messages:
    26,285
    Location:
    Cave Creek, Arizona
    faucets

    When it comes to two handle faucets, I do not recommend either Delta or Moen. Too many easily broken plastic parts.
  11. Southern Man

    Southern Man DIY Hillbilly

    Messages:
    530
    Location:
    North Carolina
    The house was built for a couple who lived in it for 6 months. It was on the market for 18, and faucet problems stared to occur about 2 years after that. In my opinion, "builders quality" items are made to last three years, which is 3 times the standard warranty. Again, the pro saves ten bucks and costs the homeowner 200.
  12. Southern Man

    Southern Man DIY Hillbilly

    Messages:
    530
    Location:
    North Carolina
    I've almost always had a problem with Moens. The ones that I've owned all came installed in the homes that I've bought. Maybe its a reflection of "builders quality" items, maybe not. I have replaced these with PF because they have great styles and have not had problems, except for the white finish on a kitchen faucet. I have never had a problem with a Delta, either in diagnosing a leak, finding the part locally, disassembly or repair.

    I'm not an expert or a pro and I'm sure someone makes a better faucet but probably not for the price, parts availability and ease of repair.
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