Moen kitchen faucet leaking from top AND bottom

Discussion in 'Plumbing Forum, Professional & DIY Advice' started by PossessedFridge, Mar 31, 2014.

  1. PossessedFridge

    PossessedFridge New Member

    Messages:
    8
    Location:
    Aurora, ON
    A couple of days ago my kitchen faucet handle lost the ability to stop at Hot and Cold and can now 360. At first it only leaked a bit from the top, but now it's causing a HUGE mess underneath. A friend told me that Moen has free replacement valves @Home Depot for DIY repair. How exactly do I fix this faucet? Should I just search YouTube for "faucet cartridge replacement". Thanks.

    Attached Files:

  2. SHR

    SHR Member

    Messages:
    127
    Location:
    Minnesota
    Call Moen at 1-800-BUY-MOEN tell them your problem and they will send you whatever you need for repairs FREE.
  3. hj

    hj Moderator & Master Plumber Staff Member

    Messages:
    27,021
    Location:
    Cave Creek, Arizona
    I have never seen a Moen faucet, like that, which did NOT have a 360 degree handle. If it is NOT leaking from the spout you need a couple of "O" ring spout seals, unless the sprayer is the cause of the leaks.
  4. PossessedFridge

    PossessedFridge New Member

    Messages:
    8
    Location:
    Aurora, ON
    Eek. I'll research how to install spout seals, now. Thanks. I'm really out of my element...I can't even get the handle back on straight after cartridge replacement (see below). And I tested it and it's still leaking from the base of the spout and underneath the counter where the base of the spout is...
    IMG_00000498 (Medium).jpg
  5. PossessedFridge

    PossessedFridge New Member

    Messages:
    8
    Location:
    Aurora, ON
    If it means anything to anyone, it sounded different when it "broke" a few days ago. It used to have an instant flow and then it almost had a delay and I could hear the water, internally, trying to work its way up.
    Last edited: Apr 1, 2014
  6. MACPLUMB 777

    MACPLUMB 777 TROJAN WORLDWIDE SALES RP

    Messages:
    679
    Location:
    Houston, Texas, United States
    Just buy a new faucet and be happy !
  7. PossessedFridge

    PossessedFridge New Member

    Messages:
    8
    Location:
    Aurora, ON
    Thanks for the suggestion. That's actually the first thing I considered, but I couldn't find all these features jammed into such a small piece of real estate (sprayer, single handle faucet & soap dispenser)...I'd have to buy a new sink to accommodate a new layout. Neither sink, nor faucet is that beaten up (to require replacement), which is when I remembered this site and figured I could get some help. Cheers.
  8. hj

    hj Moderator & Master Plumber Staff Member

    Messages:
    27,021
    Location:
    Cave Creek, Arizona
    That faucet may have a black plastic "cam" that the handle hooks in to, and if so it has probably cracked. Find your parts list and have Moen send you a replacement.
  9. jennifersmith

    jennifersmith New Member

    Messages:
    11
    Location:
    Australia
    Last edited: Apr 8, 2014
  10. PossessedFridge

    PossessedFridge New Member

    Messages:
    8
    Location:
    Aurora, ON
    Thanks to everyone that responded.

    Just wanted to give an update that I got it all fixed on my own, with many thanks to Moen. Changed cartridge + o-rings (+plumbers grease) and it's 100% except for the fact that I reversed hot & cold. Gonna have to 180 the cartridge when I have time. Happy Holidays.
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