Leaking instant hot connector Everhot (WaterInc)

Discussion in 'Water Heater Forum, Tanks' started by SMBLAGBCH, Apr 17, 2011.

  1. SMBLAGBCH

    SMBLAGBCH New Member

    Joined:
    Apr 17, 2011
    Location:
    Laguna Beach, CA
    I'm on my third Everhot (WaterInc) instant hot water heater in three years. The problem seems to be with the John Guest union between the plastic line to the faucet and the stainless nipple. The leak causes the nipple to corrode at the top of the tank.

    Is there an alternative means of connection I could use? (The nipple gets pretty hot)

    Thanks

    http://www.waterinc.com/specs/everhot/Everhot-Tanks.pdf

    [​IMG]
     
    Last edited by a moderator: Apr 17, 2011
  2. SacCity

    SacCity In the Trades

    Joined:
    Mar 14, 2011
    Location:
    Sacramento, CA
    If the problem is the plastic getting too hot from being too close to the water heater.
    How about adding a metal extension, put a foot of copper, add a brass nipple etc. to gain some distance.
    Michael
     
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  4. Terry

    Terry Administrator Staff Member

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    Aug 17, 2004
    Occupation:
    Plumber
    Location:
    Bothell, Washington
  5. SMBLAGBCH

    SMBLAGBCH New Member

    Joined:
    Apr 17, 2011
    Location:
    Laguna Beach, CA
    I don't know if that's the problem or not. The JG union is what the company gives you and I installed it as directed. I'd really like to find a more positive type of connection, if there is one.
     
  6. SMBLAGBCH

    SMBLAGBCH New Member

    Joined:
    Apr 17, 2011
    Location:
    Laguna Beach, CA
    The tank looks stainless and a magnet won't stick to it. I really think the connector is the problem. Any suggestions on an alternative type of connector?

    The JG union is 3/8 x 5/16
     
    Last edited: Apr 17, 2011
  7. geniescience

    geniescience Homeowner

    Joined:
    Nov 27, 2005
    Occupation:
    ditto
    Location:
    humid summers hot, humid winters cold
    call anaheim, or email them. Ask about extending longevity of the tank (the next one that you will buy from them). They might tell you about water quality (what is your water like?).


    call anaheim, or email them, because (as you will see on their web site) they manufacture the tank. This tank is rebranded by MANY companies.

    In my experience, I've found that many technical support people will say anything at all, even in an email. Do not mention the JG or the union, because you do not want to give to anyone the easiest way out, in which they just agree with your preemptive diagnosis. Go to anaheim because they will know more than a rebrander. BE neutral in your query; don't bias it with your diagnosis... Hope someone writes back with a "real" answer.

    I'm not certain that it IS the union the root cause of the corrosion. Yes, this is Where Corrosion Occurs, but the cause may be ...

    Good photo!
     
  8. SMBLAGBCH

    SMBLAGBCH New Member

    Joined:
    Apr 17, 2011
    Location:
    Laguna Beach, CA
    Turns out it's made by Kitchen Aid for WaterInc, not by Anaheim Mfg.
     
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