Leaking Fridge Freezer

Discussion in 'Shower & Bathtub Forum & Blog' started by johnfrwhipple, Aug 30, 2012.

  1. DonL

    DonL Jack of all trades Master of one

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    I did not see this post jimbo, until I posted.

    Yes, What jimbo said.
     
  2. DonL

    DonL Jack of all trades Master of one

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    You should design one and become rich.

    Great Idea.
     
  3. SteveW

    SteveW DIY Senior Member

    Joined:
    Feb 11, 2005
    Location:
    Omaha, NE
    A related problem that refrigerator designers face is how to deliver liquid water to the icemaker without the water freezing in the supply tube. This used to happen with my old Frigidaire. The engineers redesigned the water supply tube to be open at the top and for some reason that seemed to allow the water to quickly flow into the icemaker and not stay in the tube long enough to freeze.
     
  4. johnfrwhipple

    johnfrwhipple BATHROOM DESIGN & BUILD for both Canada & the US

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    Design Work World Wide: Bathrooms Vancouver Area
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    North Vancouver, BC
    Steve I have disconnected the water to the fridge. There is no water supply - this crappy fridge leaks by itself.
     
  5. SteveW

    SteveW DIY Senior Member

    Joined:
    Feb 11, 2005
    Location:
    Omaha, NE

    Yep, that is condensate water for sure!

    Your coils, like mine and everyone else's, accumulate a layer of frost on them every day. Every 24 hours or so your fridge runs a heating element next to your evaporator coils in the freezer, to melt off that layer of frost. This condensate water drips into the tray and (in theory at least) down a plastic tube to a pan at the bottom of your fridge near the compressor, where it evaporates. Something wrong in the plumbing between the plastic tray under your evaporator coils, and the water pan at the bottom.

    You are absolutely right, John, that your unit seems to have a crappy design. You really shouldn't have to do anything to keep that system from leaking.
     
  6. dj2

    dj2 Well-Known Member

    Joined:
    Aug 13, 2013
    Location:
    California
    "With every month I dislike this fridge more and more."

    I swear your wrench is getting larger with every post...

    You know what I would do? mitigate my losses, and replace the fridge.
     
  7. FreedMiester

    FreedMiester New Member

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    Nov 2, 2013
    Location:
    Deerfield nh
    I have the same Kitchenaide, with the same problem. If you unplug the unit and take everything out of the freezer drawer, you can then remove the basket and plastic drawer insert. In back of where the drawer is (Yes, I wish tho whole freezer door would come off, but I couldn't figure out an easy way to do that, so this is awkward to reach) is a metal? panel with vents in the bottom. Behind this is the evaporator coil, and in the center is a drain hole that connects to a short rubber tube with a "fish mouth" end, that exits into the pan underneath. The fish mouth is supposed to keep cold air from leaking out, but open to allow water to drain. It is clogged with ice. There may be a heated wire that is supposed to melt the ice (i don't remember). I pulled that panel out and used a hair dryer to clear the ice from the drain and it took another 9-10 months to clog up with ice again. Now that it is clogged again, I plane to pull the fridge forward, remove the hardboard panel from the the back of the fridge and try to clear the drain from there (it has to be easier). I might cut some of the "fish mouth" off to let it drain easier...
     
  8. SteveW

    SteveW DIY Senior Member

    Joined:
    Feb 11, 2005
    Location:
    Omaha, NE
    Just resurrecting this post. For some fridge models there is an retrofit kit from appliance parts stores that includes a wire that goes from the defrost coil to the condensate drain so that any ice gets thawed every defrost cycle.
     
  9. johnfrwhipple

    johnfrwhipple BATHROOM DESIGN & BUILD for both Canada & the US

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    Design Work World Wide: Bathrooms Vancouver Area
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    North Vancouver, BC
    The fridge is repaired again for a second time.
     
    Last edited: Jun 25, 2015
  10. jacobsond

    jacobsond DIY Junior Member

    Joined:
    Apr 30, 2010
    Location:
    Fairmount, North Dakota
    Here is the tech bulletin. Your appliance service person should know about it.Repeat failures is not exceptable (at least not in our shop). You may need to find another repair person.
    PDF file to big to attach I pasted relivent page without the picture
    ® Registered trademark of Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., or Maytag Properties, LLC or its related compa
    ®MAGIC CHEF is a registered trademark of CNA International, used under license. © 2013 All rights reserved.
    For Immediate Attention of Your Service Department TECHNICAL
    SERVICE
    POINTER
    Technical Service Pointer #: W10632338
    Action Required: Informational/Mandatory
    Release Date: August, 2013
     Refrige
    Page 1
    Brands Affected
    ALL POINTERS ONLINE:
    https://www.servicematters.com/
    To receive pointers by email, or to edit
    or delete a current email address, go
    to https://www.servicebench.com/
    Amana, Jenn-Air, KitchenAid, May
    And Whirlpool Refrigerators.
    Models:
    See attached pages.
    Serial Numbers: All
    Concern:
    Ice build up on bottom of freezer.
    Defrost water does not drain.
    Duck bill check valve plugged.
    Correction:
    A “P Trap†drain tube kit is now available for the
    models listed on the attached sheets. If the new
    design “P Trapâ€, see figure 1, has not already been
    installed, Order and install kit part number
    W10619951. Follow the detailed instructions supplied
    with the kit.
     
  11. asbruckman

    asbruckman New Member

    Joined:
    Dec 18, 2013
    Location:
    Atlanta, GA
    We have the same fridge and the exact same problem.

    My best guess about what is happening is that it's really easy for the middle freezer drawer to get bent a bit.
    That makes it hard to close the freezer properly. Whenever it's left a bit ajar, stuff melts.
    And the water then creates a sheet of ice on the bottom of the freezer.
    And the sheet of ice makes it impossible to close at all.

    We're now removing the sheet of ice twice a week.
    Thinking about trying to bend the bins back in shape, but can't figure out
    how they're supposed to go. I found this thread while looking for a picture
    of what the middle rack is supposed to look like--where are the wheels supposed
    to ride? The two sides are bent differently. Just removing the middle
    freezer rack might help possibly....

    It's driving me particularly crazy because my DH is always asking "Who left the freezer open??!"
    And my answer is "It's @#$# impossible to close right, even if you're paying attention, for an adult.
    The kids have no hope."

    All advice appreciated!
     
  12. jacobsond

    jacobsond DIY Junior Member

    Joined:
    Apr 30, 2010
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    Fairmount, North Dakota
    Last edited by a moderator: Dec 19, 2013
  13. johnfrwhipple

    johnfrwhipple BATHROOM DESIGN & BUILD for both Canada & the US

    Joined:
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    Occupation:
    Design Work World Wide: Bathrooms Vancouver Area
    Location:
    North Vancouver, BC
    IS that part OK for the Leaking Fridge from Kitchen Aid?
     
    Last edited: Jun 25, 2015
  14. johnfrwhipple

    johnfrwhipple BATHROOM DESIGN & BUILD for both Canada & the US

    Joined:
    Jul 20, 2009
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    Design Work World Wide: Bathrooms Vancouver Area
    Location:
    North Vancouver, BC
    70 people per day looking for help
     
    Last edited: Jun 25, 2015
  15. Svendsen1

    Svendsen1 New Member

    Joined:
    Jan 4, 2014
    Location:
    Huntsville, Al

    So I just finished "fixing" this problem this morning on my 2 year old Kitchen Aid fridge. Here's what I did. I pulled the fridge out and removed the hardboard back off the bottom portion of the fridge. I located the rubber fish eye drain tube and removed it and cleaned it out. It was sticky and clogged with food particles and dust from the past 2 years. (When that rubber piece clogs, the water that is melted from the defrost cycle backs up to the top of the drain that is located in the freezer and ends up freezing. ) I reattached the rubber drain tube, put the hardboard back on, and pushed the fridge back into place. I then took the freezer door off, as well as all the baskets to gain access to the back panel inside the freezer. I used a hair dryer to get the majority of the ice thawed covering the fins of the coil. I then boiled some water and using a syringe, concentrated the hot water in the center portion of the pan underneath the condenser pan to melt the ice that had frozen inside the drain that leads to the pan in the bottom rear part of the fridge. There's no need to remove the panel at the back of the freezer as long as you can get a turkey baster or syringe to shoot hot water in the center portion of one of the vents on the panel. The problem stems from the rubber drain piece near the compressor, so since there is a p- trap fix available, I was wondering if anyone had installed one yet and can comment on how it's holding up? Because I'm sure mine will clog again within the next 2 years... Im just glad I was able to avoid a service charge...
     
  16. Svendsen1

    Svendsen1 New Member

    Joined:
    Jan 4, 2014
    Location:
    Huntsville, Al
    I appreciate you starting this thread. I wouldn't have known what a common problem this was on such an expensive fridge had you not posted the issue you were having. Like you, I also have hardwood floors in my kitchen. By luck I guess, I happened to be in the kitchen near the fridge at the same time it decided to start leaking for the first time. I was fortunate it didn't damage my floor. I sure wish kitchen aid would pay me for my time to fix this ridiculous problem. I doubt they will though.
     
  17. Svendsen1

    Svendsen1 New Member

    Joined:
    Jan 4, 2014
    Location:
    Huntsville, Al
    I think mine was about 5 or 6 months after the warranty ended as well. It appears to be functioning correctly though now after I fixed it- however I know it will happen again in the next year or year and a half unless I get the p-trap to replace the rubber fish eye drain in the back .
     
  18. jacobsond

    jacobsond DIY Junior Member

    Joined:
    Apr 30, 2010
    Location:
    Fairmount, North Dakota
    Now there is a guy that did what I have been trying to get across. The replacement p-trap fix does work. No drain under the fridge needed. No need to remove the sheet of ice of the bottom of the freezer. It is a poor design. The problem is not limited to Kitchen Aid The repair has been out for almost a year now. Before the P-trap fix most of us repair guys just snipped a little V on the rubber piece so it would not seal up again.There was more air infiltration in to the freezer and it might have frosted the coil a little more,but the defrost drain would not plug again.
     
  19. johnfrwhipple

    johnfrwhipple BATHROOM DESIGN & BUILD for both Canada & the US

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    Design Work World Wide: Bathrooms Vancouver Area
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    North Vancouver, BC
    How to fix your leaking Kitchen Aid Fridge - once and for all

    OK. This discussion has been going on for a long time. Two plus years to be exact. My Kitchen Aid fridge model number S25EVMS3 should be today. Fixed once and for all. After years of complaining - years of blooging about my crappy fridge someone from Kitchen Aid called me back.

    Not because of this discussion here mind you - but rather I think because of my blasting them on their Face Book profiles (Kitchen-Aid Canada & Kitchen Aid America). I got someone there to ask for my email and contact info and then they called and I called back.

    So Friday I phone in the morning my time 10:00AM PST. It took 10 minutes to get through and have the girl on the other line (Dawn) read the "Case File". Then I was placed on hold for four minutes - Dawn came back and said hold a little longer and another six minutes went by. Then she tells me that Kitchen Aid is going to fix my fridge! On their dime, not mine.

    THAT IS ****ing Awesome. I asked how, and with what.... Dawn seems to not want to tell me but I insist no one is coming to my house unless I know what part number they are putting in my fridge. Turns out that there is a new part from Kitchen Aid for this issue. Not an original part but an entirely new part.... So again Dawn did not want to share this info but I pried it out of her and the "wait for it" ......... "Dramatic Pause"

    This replaces part numbers W10309238, W10210988, W10344402, W10210987, W10585186, W10588598.

    And should fix a lot of leaking Kitchen Aid Fridges.

    I was told the repair man would come today. This part I love. Some time between 8:00 AM and 4:00PM. I was also told that the repair man would give me one hour notice. So I'm guessing at 7:00 AM if I do not hear from him 8:00 AM is out the window since no one called Sunday, or Saturday or even Friday.

    So my fridge that continues to cost me money will now cost me possible an entire's day pay if the fellow shows up at 4:00. And maybe more if he no shows....

    I'm up and ready. Freezer is emptied. Cell phone charge. Wait Wait Wait....
     
    Last edited: May 24, 2014
  20. DonL

    DonL Jack of all trades Master of one

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    Mar 30, 2011
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    Rocket Scientist
    Location:
    Houston, TX

    Defrost and clean the fridge ?

    Is it working yet ?


    Good Luck.
     
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