Kinetico Softener Problem

Discussion in 'Plumbing Forum, Professional & DIY Advice' started by T Bone, Sep 22, 2004.

  1. T Bone

    T Bone New Member

    Messages:
    3
    This will probably seem like an easy fix to most ... but it's the first I've ever had to deal with a softener issue.
    I recently filled our Kinetico with salt but just 3 or 4 days later we started seeing some rust streaks in the toilet bowls through the house. After checking the salt tank (just to make sure I wasn't nuts and that I had actually filled it) I found that it was completely empty of salt and over half full of water.
    Any ideas on what I need to look at or check concerning this???
    Any help would be greatly appreciated.
    THANKS!!!
  2. Spaceman Spiff

    Spaceman Spiff Architect

    Messages:
    277
    Location:
    Salt Lake City, Utah
    It sounds like your valve head isn't working properly and all of your salt is going down the drain. There should be a way to rotate your valve thru the different stages for a recharge such as fill, brine, backwash, rinse, service. check to see if this valve rotates and makes different sounds at each position. When it is in the service position with no water being used in the house there should be no sound. Next, start a recharge and make sure that the motor actually is moving the valve to the different positions. Let us know what you find.
  3. T Bone

    T Bone New Member

    Messages:
    3
    Spaceman,
    I ended up removing the float in the tube of the salt tank and cleaning everything up good and then resetting the cycle as you were talking about.
    Seems to be working again ... and really was not a big deal to get everything cleaned and looking nice and new.
    I really appreciate the help and feedback on this. It was the first time I had posted on this site but with the help you have given and from what I've seen reading some other topics ... I'll be back.
    Thanks again!!!
  4. Spaceman Spiff

    Spaceman Spiff Architect

    Messages:
    277
    Location:
    Salt Lake City, Utah
    Glad you got it working again... It's good when it's something simple. Keep coming back; there's a bunch to learn from the people here.
  5. Gary Slusser

    Gary Slusser That's all folks!

    That model uses the float in the brine well in the brine tank to set the salt dose. Obviously you had something allowing a leak of water into the brine tank. That brand also allows full line water pressure on the brine line and that float when the unit is in service. IMO a terrible design. Lucky you that you decided to clean the salt tank and prevent a potentially large water leak onto your floor. The above applies to their non-electric (no motor) water powered control valves.

    Gary
    Quality Water Associates
  6. pengun21us

    pengun21us New Member

    Messages:
    3
    kinetico water overload

    I too cleaned the salt tank and, unfortunately, took apart the float tube assembly. Now it just fills the tank with water, when I manually regenerate the cycle.

    Any ideas?
Similar Threads: Kinetico Softener
Forum Title Date
Plumbing Forum, Professional & DIY Advice Remove Kinetico Water Softener System Jan 16, 2009
Plumbing Forum, Professional & DIY Advice Kinetico Model 60 not automatically regenerating Sep 3, 2013
Plumbing Forum, Professional & DIY Advice Kinetico System Not Working At All. Jan 14, 2011
Plumbing Forum, Professional & DIY Advice Used Kinetico May 12, 2010
Plumbing Forum, Professional & DIY Advice Kinetico Sulfur Guard vs. Culligan Iron-Cleer Aug 20, 2009

Share This Page