Whatnow
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We purchased 2 Toto Drakes with CEFIONTECT for a home we bought to renovate. Toilets were installed 3 months ago but home has not yet been lived in. Still working on it.
I recently noticed that the water line in one of the toilets was discolored. Closer inspection reveals that the surface from the water line down is extremely rough. It's like an unglazed bisque.
This is our third home with Totos, so I know this isn't normal. It isn't from the water, as the other toilet in that house doesn't exhibit this problem.
Two questions: is it possible for that part of the bowl to have missed being glazed in the manufacturing process, and am I SOL because the toilet has been installed for a while, even though it's been used infrequently and no cleaning product has ever been introduced into it?
I recently noticed that the water line in one of the toilets was discolored. Closer inspection reveals that the surface from the water line down is extremely rough. It's like an unglazed bisque.
This is our third home with Totos, so I know this isn't normal. It isn't from the water, as the other toilet in that house doesn't exhibit this problem.
Two questions: is it possible for that part of the bowl to have missed being glazed in the manufacturing process, and am I SOL because the toilet has been installed for a while, even though it's been used infrequently and no cleaning product has ever been introduced into it?