Spotfin
New Member
I bought a Grohe Chiara 19 184 thermostatic control/volume valve for my shower remodel. I can't figure out how to get the faceplate on. There is a mounting bracket that screws into the thermostatic valve and sits flush onto the tile. The faceplate then snaps onto these two round blue pieces of plastic that protrude from the mounting bracket about 3/8 inches. They each have a black round O ring which are supposed to snap into these plastic holes in the faceplate. The problem is that no matter how hard I push on the faceplate, or hammer them, it won't snap onto the blue plastic pieces w/ the rubber O rings. Does any one have any experience with this? Thanks.
Unfortunately GROHE has terrible customer service. I can't even get thru their phones due to constant busy signals.
Jon
California
Unfortunately GROHE has terrible customer service. I can't even get thru their phones due to constant busy signals.
Jon
California