Hot water heater after flooding

Discussion in 'Water Heater Forum, Tanks' started by timcar, Sep 6, 2011.

  1. timcar

    timcar New Member

    Messages:
    1
    Location:
    nj
    I recently had about 8 inches of water in my basement and the pilot light on both the hot water heater and furnace went out. I called the utilities company and asked if the could send someone to start the pilot light. Right before they came, my husband was able to start both of them. (they had both been turned off for a week) However, the utilities worker came in and said that they can't be started and they shouldn't be started and he wrote up a violation. He said the problem was that the insulation got wet. I have called a few different guys, plumbers and hvac, and got conflicting thoughts on this. Some say turn it off, get a new one. Some say to start it. What is your opinion on this?
  2. jimbo

    jimbo Plumber

    Messages:
    8,997
    Location:
    San Diego
    If the water got up to the gas valve, the unit is condemned. If the water just got to the burner then it would be up to the manufacturer as to whether it can be repaired. insurance companies deal with this all the time and should accept the ruling of your manufacturer and your gas company
  3. jadnashua

    jadnashua Retired Defense Industry Engineer xxx

    Messages:
    22,321
    Location:
    New England
    Bottom line, gas valves for appliances are not considered safe if they get submersed.
  4. SewerRatz

    SewerRatz Illinois Licensed Plumber

    Messages:
    1,705
    Location:
    Chicago, IL
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