1. nhmaster

    nhmaster Master Plumber

    Joined:
    Jul 30, 2008
    Occupation:
    Tech. Instructor
    Location:
    S. Maine
    My local Home Depot is selling Kinetico, over the counter, DIY and I can't get them to return my phone calls :D

    I kid you not. I was in there today looking at pellet stoves and what do I see out of the corner of my eye. A Kinetico softener setup on display. I thought they were only interested in selling to selected distributors? I didn't check into it as to what you do if something is screwed up but knowing HD you would probably be on your own.
     
    Last edited by a moderator: Nov 6, 2009
  2. Cass

    Cass Plumber

    Joined:
    Nov 12, 2005
    Location:
    Ohio
    No...you will have to call them,Kinetico,....and have their rep come out with his proprietary parts...
     
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  4. Gary Slusser

    Gary Slusser That's all folks!

    Joined:
    Aug 31, 2004
    Occupation:
    Retired
    Location:
    Wherever I park the motorhome.
    I've not heard of this before with Kinetico but RainSoft has a set up with HD or Lowe's in some areas. Maybe it's a store's choice as to what brand they sell.

    Could you tell if it is a sales lead program advertisement thing or outright sale at the store? If it's an in store sale thing, I bet their dealers aren't too happy. Or maybe it's a local dealer selling to the store.
     
  5. nhmaster

    nhmaster Master Plumber

    Joined:
    Jul 30, 2008
    Occupation:
    Tech. Instructor
    Location:
    S. Maine
    I'll have to check, but it looks like it's outright sales. The equipment was lumped in with the other stuff.
     
  6. nhmaster

    nhmaster Master Plumber

    Joined:
    Jul 30, 2008
    Occupation:
    Tech. Instructor
    Location:
    S. Maine
    Ok so here's the update. Went back to the Depot (bought a pellet stove) and sure enough some company out of Manchester is selling it within the store. You fill the sample bottle, send it to them and they send a salesman out.
     
  7. Cass

    Cass Plumber

    Joined:
    Nov 12, 2005
    Location:
    Ohio
    There just using the store for leads...I bet they won't sell you a unit out right to DIY...
     
  8. nhmaster

    nhmaster Master Plumber

    Joined:
    Jul 30, 2008
    Occupation:
    Tech. Instructor
    Location:
    S. Maine
    That would be my guess. I wonder how much they pay HD for the privilege?
     
  9. Fitzy

    Fitzy New Member

    Joined:
    Nov 1, 2009
    Location:
    Plymouth Ma
    This is how I got started looking into softeners and nuetralizers recently. Someone outside the store was giving a "free water quality analyis". I gave him my name and number and they called the next days saying they had an opening in 2 days. I said sure come on over, my wife will be home, but they insisted both of us be there. I though it was funny since all they were doing was testing my water, but sure enough they tried to sell my a very expensive unit at ~9:30pm (after 2.5 hours of tests and demonstrations). Sooner or later I'll figure out nothing is free...:rolleyes:

    Matt
     
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