pixelpixi
New Member
Hi! I'm trying to install the trim for a Hansgrohe Steel single handle wall-mount faucet.
http://www.hansgrohe-usa.com/us_en/120854_31353739325F32375F3436383437.htm
I got the handle side installed and that works great. The spout side is a different story. The spout connects with a spout connecting thread which is a brass part with straight pipe thread on one end and an o-ring on the other. The oring end slides into in the end of the spout and the male pipe thread end screws into the rough.
The problem is that the connection between the rough and the spout connecting thread leaks. No amount or combination of pipe dope, teflon tape, or tightening seems to stop it from leaking. It's not actually surprising to me that it leaks, though, because the spout connecting thread actually wobbles a bit when screwed into the rough!
I feel like I must be missing something but the installation instructions don't give me any hints and I haven't been able to find anything online. Any ideas?
Thank you in advance!
-Erin
http://www.hansgrohe-usa.com/us_en/120854_31353739325F32375F3436383437.htm
I got the handle side installed and that works great. The spout side is a different story. The spout connects with a spout connecting thread which is a brass part with straight pipe thread on one end and an o-ring on the other. The oring end slides into in the end of the spout and the male pipe thread end screws into the rough.
The problem is that the connection between the rough and the spout connecting thread leaks. No amount or combination of pipe dope, teflon tape, or tightening seems to stop it from leaking. It's not actually surprising to me that it leaks, though, because the spout connecting thread actually wobbles a bit when screwed into the rough!
I feel like I must be missing something but the installation instructions don't give me any hints and I haven't been able to find anything online. Any ideas?
Thank you in advance!
-Erin