Gerber Maxwell 21-418 - any good? bowl: 21-728 tank: 28-490

Discussion in 'Toilet Forum discussions' started by redcoat, Oct 25, 2013.

  1. redcoat

    redcoat New Member

    Messages:
    5
    Location:
    North Carolina
    Hi,

    Having new home built, and unfortunately aren't given many options. We did upgrade to the comfort height toilets, and have been told that we're getting this one, I think http://www.gerberonline.com/item.aspx?itemid=133 ("bowl: 21-728 and the tank: 28-490").

    Can anyone tell me if it's any good? If not, can you provide ammunition for me to try and change the builder's mind?

    thanks!

    Red

    [​IMG]

    28-490 tank

    [​IMG]

    The trapway of the Gerber Maxwell 21-728.
    Last edited by a moderator: Mar 9, 2014
  2. Reader Review

    Reader Review Comments by readers

    My family of five recently moved to a new construction home near the Issaquah Highlands. I would like to have new toilets installed as the "builder quality" toilets in this house have been prone to clogging over the past few weeks.


    The builder, put in Gerber Maxwells -- two 21-412 Elongated 2 pc 1.6gpf and a 21-402 Round Front 2pc 1.6gpf. All of them appear to have 12" rough-ins.

    Chris in Sammamish
  3. redcoat

    redcoat New Member

    Messages:
    5
    Location:
    North Carolina
    These are different part #s - mine is 21-418, which is the comfort height Maxwell. Will this make a difference?
  4. Terry

    Terry Administrator Staff Member

    Messages:
    15,038
    Location:
    Bothell, Washington

    I don't think it wil change much. Jamie has the Maxwell that he took out in the van now. Though I think he's making a dump run so I won't get a chance to look at it.

    [​IMG]

    Updated 3/9/2014
    Here's the bowl headed to the dump.
    Last edited: Mar 9, 2014
  5. redcoat

    redcoat New Member

    Messages:
    5
    Location:
    North Carolina
    Thanks...

    On their website it lists a MaP of 600, and they confirmed that when I called. However, I then checked here: http://www.allianceforwaterefficien...ucts/MaP/2013-08-05-MaP-Tank-type-Toilets.pdf and it's listed at 300!!

    I called Gerber back, and they eventually came back and said..."ah, yes, that's a mistake - it should show 300"!!

    I called the builder and told him to not upgrade the toilets ($200 a pop), and I will upgrade them when the house closes.

    What would be the best bang for my buck for a relatively quiet comfort-height? Or put another way, the cheapest well-performing toilet? :D

    Thanks for the help.
  6. Terry

    Terry Administrator Staff Member

    Messages:
    15,038
    Location:
    Bothell, Washington
    We've been installing a lot of the Drake II comfort height.
    Our customers like em.

    You could also look at a Kohler Highline.
  7. wjcandee

    wjcandee Wise One

    Messages:
    1,865
    Location:
    New York, NY
    That's the right move. You can put that $200 towards a good toilet. Call around to various plumbing supply places and ask about the one Terry recommended, Toto Drake II, Model CST454CEFG. I would try 4 or 5 places, because prices vary widely. You can do some research, look at pictures of the toilet, etc. In a brand-new house, self-installation should be very simple. You will love that toilet.
  8. Gary Swart

    Gary Swart In the Trades

    Messages:
    7,351
    Location:
    Yakima WA
    For heavens sake! You live almost in walking distance from Terry. Well, that's a bit of a stretch, but you're close. He's got the best prices anywhere on Toto which are a superb toilet. (Any of their models)
  9. nukeman

    nukeman Nuclear Engineer

    Messages:
    711
    Location:
    VA
    The "reader review" is, but redcoat is in NC.

    I'll put in another vote for the Drake II. That is what I went with. It's nice and made in the USA too.

    If you want to spend a bit less, the original Drake is a good choice.
  10. Terry

    Terry Administrator Staff Member

    Messages:
    15,038
    Location:
    Bothell, Washington
    [​IMG]

    New pictures added today,
    Jamie pulled these out on Thursday.

    [​IMG]
  11. wjcandee

    wjcandee Wise One

    Messages:
    1,865
    Location:
    New York, NY
    Here's the thing. Why do builders even bother installing garbage like this? If they aren't going to install something good, why install something affirmatively-mediocre? Worse, why call this an "upgrade"? There are $99 toilets that are a lot better-designed than this 2" flush valve, garbage trapway, ballcock thing.

    A friend just had her hack install a new toilet in her dive bar. He put in a Glacier Bay, less than $100 at HD. (Love the guys who do the whole job out of HD.) Rolling my eyes, I looked at it last night. It flushes okay, has a 3" flush valve and 400A fill valve. I'm sure it isn't going to be sufficiently-durable, but it performs better than I would have expected. Not so the thing above. So why wouldn't a builder just buy a cheaply-made, reasonably-well-performing toilet rather than a better-looking, poorly-performing toilet? Just makes no sense.
  12. gusherb94

    gusherb94 Member

    Messages:
    124
    Location:
    chicago/nw IN
    I would hope a builder would know better (and most probably do), but the majority go for whatever's cheapest. Also, believe it or not there's still ALOT of people still in the school of thought that "a toilets a toilet" which hasn't applied for the better part of 22 years now, since the 1.6 GPF mandate took effect. Before that, most 3.5 GPF toilets performed fairly well with the exception of a few brands at the time. Now you have the choice of "Good, Better, and Best" from every manufacturer.
  13. Terry

    Terry Administrator Staff Member

    Messages:
    15,038
    Location:
    Bothell, Washington
    Builders may be only making 5% profit on their homes. It's hard to upgrade much and not lose your shirt.
    I don't blame them.

    It does create an aftermarket for us though. :)
  14. wjcandee

    wjcandee Wise One

    Messages:
    1,865
    Location:
    New York, NY
    I think my point is more "If you're going to install something cheap, at least install something cheap that works."
  15. Terry

    Terry Administrator Staff Member

    Messages:
    15,038
    Location:
    Bothell, Washington
    Then what would I do?

    But seriously, when I polled the plumbers in 98 about what toilets they were installing, and which ones worked, most of them said they didn't work well, and they had been using the same brand for thirty years. That's how much they cared.
    They knew they were installing junk, and so what.

    Me on the other hand, I like the repeat business I get from selling the good stuff.
  16. glazer1972

    glazer1972 New Member

    Messages:
    7
    Location:
    East Texas
    A good flushing cheap toilet is a Western Pottery B872 ADA Elongated Bowl with a T8ULFHET Tank.
    Rated 1000 on the MAF. I can sell one over the counter for around a hundred bucks. I have one in my house along with a 10" rough which is the same bowl with a T8ULFHET10 Tank. These are 1.28 gpf models. Haven't clogged either one yet. Used to clog my Am. Std. Cadet Els weekly.
    Last edited: Mar 23, 2014
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