1. Jeremy Couchman

    Jeremy Couchman New Member

    Messages:
    2
    I have a newer manufactured home (2000) which has accor flow-tite valves throughout. This evening we arrived home to find that there was no cold water in the refrigerator. Went to the kitchen sink to find that there was no cold water there either. A little more digging and I found that the cold water valve is stuck in the "off" position.

    I can push the valve in to turn it "on", but as soon as I stop pushing, it pops back to "off". They're supposed to be pull to close, push to open, but mine won't stay pushed.

    Anyone familiar with these valves have any suggestions as to how to fix this? I screwed around with them some, but didn't find anything useful.

    Attached Files:

    Last edited by a moderator: May 31, 2010
  2. hj

    hj Moderator & Master Plumber Staff Member

    Messages:
    26,684
    Location:
    Cave Creek, Arizona
    valve

    Change the valve, although it can be a chore to remove the old one. Sometimes you can twist and pull it and it will come off. Other times you have to cut the valve into pieces so the pipe can be released from the stainless steel teeth.
  3. Mikey

    Mikey Aspiring Old Fart, EE, computer & networking geek

    Messages:
    2,714
    Location:
    Central Florida
    Try calling Accor customer service:

    800-447-5848
  4. Jeremy Couchman

    Jeremy Couchman New Member

    Messages:
    2
    Flow-tite update

    My wife was off work today, so I had her call accor customer service this morning just to get the ball rolling and find out what we needed to do.

    Accor is sending out two brand new valves (All the valves we have are the ones with the hoses attached as a single piece and we have one that the hose leaks intermittently), free of charge, no questions asked.

    They've got specs/instructions for removing the old valve and replacing the new ones in the package.

    If I was starting from scratch, I don't know that I'd use these valves, but if you happen to come across these or have need for something like them, the company's customer service seems to be top notch. Granted it's one experience, but thought I'd pass along the experience nonetheless.

    Thanks for the input.
  5. nowwhat

    nowwhat New Member

    Messages:
    2
    Location:
    Las Vegas NV.
    Thanks dude, I was in a similar situation with that type of valve and really didn't know where 2 turn. You've given me hope. Peace!
  6. nowwhat

    nowwhat New Member

    Messages:
    2
    Location:
    Las Vegas NV.
    Thanks

    Thanks dude, I had the same problem with my valves and didn't know where 2 turn. You cant buy these parts at any hard wear store and I tried everything. You've given me hope. Peace:cool:
  7. jimbo

    jimbo Plumber

    Messages:
    8,997
    Location:
    San Diego
    I am expecting to see more of them as part of the no lead law in 2010.
  8. hj

    hj Moderator & Master Plumber Staff Member

    Messages:
    26,684
    Location:
    Cave Creek, Arizona
    valve

    Congratulations. Getting a replacement Accor valve is like getting a new Smart Valve from American Standard for your toilet. You go to the work and trouble getting the old one off and installing the new one, and all you have is the same piece of garbage you started with. And having the hose integral to the valve, ESPECIALLY a plastic hose, is NOT a benefit.
  9. momoneymoprobs

    momoneymoprobs New Member

    Messages:
    1
    Location:
    Pittsburgh PA
    Does anyone have the instructions to remove the Flowtite valve?

    I have a leaky Flowtitle valve and cant seem to find instructions on how to remove it to replace anywhere. If anyone has those instructions, can you please post it here?

    Thanks,
    -Mo.
  10. hj

    hj Moderator & Master Plumber Staff Member

    Messages:
    26,684
    Location:
    Cave Creek, Arizona
    I recently replaced ALL the Flowtite style valves for a customer. As far as I am concerned they are "deficient" the day they are installed and only get worse from that time on. Grab the valve with a pair of pliers and rotate it back and forth while pulling on the valve.
  11. Uncle

    Uncle New Member

    Messages:
    1
    Location:
    Home
    <<<As far as I am concerned they are "deficient" the day they are installed and only get worse from that time on.>>>

    I agree, my valves are 7 years old, went to replace the kitchen sink faucet this weekend and after shutting off the water, found that the valves where leaking at a rate of about 1 gallon every 10 minutes. I was expecting to unscrew the old plastic hose, only to discover it was crimped on, and of course the replacement faucet I bought had the plastic hoses built in. Back to Lowes to get a faucet that had the copper/brass pipes.

    I also noticed on Accor's website that they tout how easy it is install their valves, but nothing about the procedure for removing them. I think I'll be getting a plumber to replace their valves with "proper" shut off valves. With my luck, as I pull and twist the valve, the pvc pipe will break off in the wall.
    Last edited: May 31, 2010
  12. Thomas Mcivor

    Thomas Mcivor New Member

    Messages:
    1
    Location:
    North Carolina
    BannerSilverValve.jpg To remove the valve, simply rotate it counter-clockwise on the pipe. This will work for copper, pex or cpvc. The product is lead-free (California AB 1953 and Vermont 152 compliant). When installing a new valve, make sure the pipe is clean and debris-free (remove paint or burrs, etc). ACCOR's customer service number is 800-447-5848--as stated above. The product is MADE IN USA.
    Last edited: Sep 13, 2011
  13. hj

    hj Moderator & Master Plumber Staff Member

    Messages:
    26,684
    Location:
    Cave Creek, Arizona
    quote; The product is MADE IN USA

    Not a very good recommendation for always buying USA products. The "ring" does NOT have threads in it so rotating in ANY direction will NOT remove it.
  14. Mikey

    Mikey Aspiring Old Fart, EE, computer & networking geek

    Messages:
    2,714
    Location:
    Central Florida
    We need somebody to saw one of these babies lengthwise and post a picture of their innards to see how they work. If it's what I'm guessing, HJ's got it right -- twisting will only score gouges in the pipe as the S/S teeth slowly back up. When or if the valve does come off, I'll bet the pipe looks pretty nasty. You might then be able to put a new Flowtite valve back on, but the pipe will be damaged enough that you won't be able to solder or cement or compress a conventional valve in the old one's place.
  15. hj

    hj Moderator & Master Plumber Staff Member

    Messages:
    26,684
    Location:
    Cave Creek, Arizona
    My experience has been that when you pull while twisting back and forth, that the valve comes off, but leaves the "toothed retainer" on the tubing. Then you can either cut that off with snips, or just push it back against the escutcheon before installing the new COMPRESSION valve.
  16. wallerha

    wallerha New Member

    Messages:
    1
    Location:
    California
    i actually found that little teeth-ring behind the backside of the valve. i pulled it away and will attempt to try the twist and pull method when i get the proper wrench from the hardware store. i think that teeth-ring will leave marks if the valve was placed on with an existing ferrule - see the graphic of the inner workings i found on accor's website. in the graphic you can the teeth ring is inside and in front of the ferrule. on my setup that ring got pushed back and is just floating behind the valve so i think if i'm careful no marks will be left.
    accor.jpg
    Last edited: Sep 30, 2011
  17. Andrew P.

    Andrew P. Electrical Engineer

    Messages:
    18
    Location:
    Near San Jose, California
    Shouldn't damage pipe if handled correctly

    According to the ACCOR FlowTite R-Series specification sheet, the grip on the pipe stub is achieved solely with an o-ring, so if the valve is carefully twisted off the pipe, it should not score or damage the pipe in any way. Quote:


    • "Removable and Reusable" --> "Installation does not damage pipe."

    I also found an amateur video on YouTube (v=sNTfM_vku5k), posted August 5, 2012, that shows such a valve being twisted off a CPVC stub-out entirely by hand, leaving no parts of the valve behind and apparently causing no damage to the pipe.
    Last edited: Nov 4, 2013
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