Fleck 7000 cam not depressing Brine Valve Assy?

Discussion in 'Water Softener Forum, problems, installation and r' started by sts7, Jan 11, 2012.

  1. sts7

    sts7 New Member

    Joined:
    Jan 11, 2012
    Location:
    Maryland
    I recently had my water softener serviced because the Fleck 7000 control unit wasn't keeping track of the gallons of water that were being passed (the display was stuck at 3200 or so). The service technician found that the brine tank was nearly overflowing with water, and determined that the Brine Valve Assembly on the Fleck 7000 needed to be replaced. (And he replaced it.) The system had been filling the brine tank with water, but not sucking it back out into the softener.

    A couple of months have gone by and I noticed that the water isn't getting softened anymore. The Fleck 7000 is tracking the number of gallons used, so the problem isn't the same. I can also force a regeneration, but it didn't seem to soften the water.

    I forced a regeneration and watched what happened. It looks like the cam doesn't depress the brine valve sufficiently to send water to the brine tank. I pushed the brine valve a bit further by inserting a screwdriver between the cam and the valve, and it began to fill the brine tank. It looks like the cam isn't depressing the valve far enough to open it.

    Is there any sort of adjustment that I can make to fix the problem? Is there any sort of adjustment that needs to be made when installing/replacing a brine valve? I'd like to find an easy solution to the problem, but I can't figure one out.

    Any help would be appreciated!

    Victor
     
  2. Akpsdvan

    Akpsdvan In the Trades

    Joined:
    Dec 29, 2009
    Occupation:
    Business owner/service and sales
    Location:
    Alaska
    Sounds like the wrong brine piston was used on the 7000, most likely the 5600 was used when the one for the 7000 should have been used.
    The two are close but the one for the 7000 is a bit longer than the 5600 or 9000 brine valve.
    Simple fix, but they should come out and replace it and make it right.
     
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  4. ditttohead

    ditttohead Water systems designer, R&D

    Joined:
    Jan 9, 2012
    Occupation:
    Water systems designer, R&D, Technical Director
    Location:
    Ontario California
    Agreed, the 7000 brine valve is just slightly longer. We see this a lot especially since the 7000 is a little over 10 years old, it is finally starting to need to be serviced in the feild and a lot of technicians are not aware that the brine valve is different. A very easy and common mistake.
     
  5. sts7

    sts7 New Member

    Joined:
    Jan 11, 2012
    Location:
    Maryland
    Thank you very much for your replies. Very helpful.
     
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