Jadnashua
Retired Defense Industry Engineer xxx
First, a shower, like any drain, should have 1/4" per foot slope towards the drain. Second, many people seem to think it's okay to build a shower with the waterproof liner flat on the floor...water needs slope and gravity to flow. So, in many incorrectly built showers, water ends up sitting under the tile and can grow nasties while starting to smell like a swamp. Mortar is alkaline (pH greater than 7), which tends to inhibit some growth. But, eventually, when soaps, oils, etc. get into that water below the tile, it becomes acidic and supports growth of more crud. This can take a number of years, depending on use. So, it could just be they didn't build the shower correctly.