Faucet leaking down the drain lever

Discussion in 'Plumbing Forum, Professional & DIY Advice, Tips & ' started by Lakee911, Aug 23, 2012.

  1. Lakee911

    Lakee911 I&C Engineer (mostly WWTP)

    Messages:
    1,328
    Location:
    Columbus, OH
    Hi All,

    I have a model P0152C Widespread Lavatory Faucet from Strom Plumbing by Sign of the Crab (Page 78 of http://www.signofthecrab.com/PDFs/SOTC_2012_Catalog.pdf). It has developed a leak from the bottom of the faucet where the rod comes through to connect the linkage for moving the drain stopper up and down. It's just a drop every 5 to 10 seconds. Any idea where to start troubleshooting this one?

    Thnks,
    Jason
  2. MACPLUMB 777

    MACPLUMB 777 TROJAN WORLDWIDE SALES RP

    Messages:
    679
    Location:
    Houston, Texas, United States
    Yes trow it in the trash, !
    And get a good moen or delta cartridge faucet and live happily ever after
  3. hj

    hj Moderator & Master Plumber Staff Member

    Messages:
    26,534
    Location:
    Cave Creek, Arizona
    The center pipe has cracked so you either need a new spout or a new faucet. How old is it? They have a 5 year warranty.
    Last edited: Aug 23, 2012
  4. Lakee911

    Lakee911 I&C Engineer (mostly WWTP)

    Messages:
    1,328
    Location:
    Columbus, OH
    What are you talking about? It says right there on their website that "Each fixture is a reflection of [their] relentless pursuit of quality and improvement." Furthermore, "[they] have traveled tirelessly to find [their] items, to keep [their] quality high and to keep [their] pledge to [me]: [They] will continue to search the world for the highest quality products and the best people to serve [me]." This has to be as good as Moen or Delta! Has to be!

    Oh wait, here it is ... "We sell only to the plumbing trade and there is no direct purchasing by retail customers." I think that is because a real plumber will know how to fix a defective product. :)

    Ok, all kidding aside ... I really like the faucet. It's very sharp looking and matches the look of the bathroom and style of the house. So... need to somehow fix it.

    It appears the drip is coming from the spout and not traveling down the linkage from the drain. I wouldn't think the supply passage in the spout would even be connected to the passage for the rod to pull up the drain. Maybe I need to disassemble and see what's up?

    Edit: Sorry, missed HJ's response ... that's no good. Could it be a manufacturing defect, or likely something from installation back in the day? Any way of fixing it (and possibly losing the drain stopping function)?

    Thx,
    Jason

    Thx,
    Jason
    Last edited: Aug 23, 2012
  5. jimbo

    jimbo Plumber

    Messages:
    8,997
    Location:
    San Diego
    There is a hole in your sink top where the spout connection comes up from the tee, and the drain actuator lever goes down. It is wide open, so if water gets in there, well down it goes. There are two possibilities:
    > the spout is not sealed to the deck. splashy water seeps in under.
    > there is a leak where the spout connects to the riser tube. That may be a seal, like an o-ring, or a defect like a bad solder joint or cracked fitting or tube. If you do not have a parts breakdown, you will need to call them or get a plumber in who is willing to spend some time trouble shooting, then coming back again with parts.


    If you cruise this forum, you will find that many of us have a low opinion of what we call "foo-foo" brands, for reasons of lack of tech support, poor parts availability, and often lack of quality.
  6. Lakee911

    Lakee911 I&C Engineer (mostly WWTP)

    Messages:
    1,328
    Location:
    Columbus, OH
    Ya, this is a foo foo brand for sure. Expensive though--you'd think one would get what he/she pays for. I'll disassemble and see what I got. I didn't see a parts diagram online and I don't think the manufacturer wants to deal with customers...

    I saw the receipt in the stack of papers from the PO ... I don't think it's too old, but I'll need to check the age. I have a home warranty, but it does say for faucets that it will be replaced with "chrome builders standard." Maybe if its under warranty still they can get the part and cover the labor too.

    Thanks.
    Last edited: Aug 23, 2012
  7. hj

    hj Moderator & Master Plumber Staff Member

    Messages:
    26,534
    Location:
    Cave Creek, Arizona
    quote; I think that is because a real plumber will know how to fix a defective product

    You are kidding right? The ONLY way I "fix" a defective product is to return it. Otherwise, when it DOES fail, I have assumed the responsibility and cost for making it right. That "stem" is "sealed" into the spout and IF you try to remove it it will break off completely. Even if you did get it apart, there is no way you will be able to purchase the new piece you would need. You need a new spout or new faucet.
  8. Lakee911

    Lakee911 I&C Engineer (mostly WWTP)

    Messages:
    1,328
    Location:
    Columbus, OH
    Yes, I was...there was a smiley. I found a parts diagram, but haven't tackled it yet.
  9. hj

    hj Moderator & Master Plumber Staff Member

    Messages:
    26,534
    Location:
    Cave Creek, Arizona
    Any warranty will be from the manufacturer and they do NOT cover labor to install the part.
  10. Lakee911

    Lakee911 I&C Engineer (mostly WWTP)

    Messages:
    1,328
    Location:
    Columbus, OH
    What I had meant is, the manufacturer could perhaps cover the part under their warranty and my home warranty plan could cover the labor. But...no need now.

    I took it apart tonight and there is a cross fitting at the bottom. Supply from the handles come in to two sides and the top goes to the spout. The bottom has a threaded shaft from the spout sticking out--this is where the drain rod goes up through. A rubber bushing with a washer gets sandwhiched between the cross and a nut. This seals the bottom.

    The rubber bushing (more like a square oring) had a small tear in it. I tried a couple places here in town and couldn't locate it. Finally I decided to flip it over, snug it up real well and it worked.

    I would have taken pictures, but I worked up behind the sink where it was too tight to see well. Hopefully this thread will help someone.

    Thanks for the help, everyone.

    Jason
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