Dont you love customer service reps?

Discussion in 'Shower & bathtub Forum & Blog' started by edwardh1, Jun 17, 2009.

  1. edwardh1

    edwardh1 Member

    Messages:
    92
    Location:
    South Carolina
    I called Jacuzzi and asked why the weights of two same size air bath tubs, (a Duetta GA10 and a Riva FX60 ) were so different on the spec sheets 160 pounds vs 107 pounds) .
    the answer was the heavier one had a 800 watt heater not a 600 watt heater .
  2. FloridaOrange

    FloridaOrange Plumbing Designer

    Messages:
    1,317
    Location:
    SW Florida
    So........was the rep correct? Do the different heaters have different blower motors?
  3. edwardh1

    edwardh1 Member

    Messages:
    92
    Location:
    South Carolina
    dont know yet- hard to believe there is another 50 pounds extra weight in a slightly bigger motor
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Shower & bathtub Forum & Blog Very helpful folks on floorelf.com + johnbidge.com = terrylove.com referral Jun 8, 2014

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