Did my plumber solder in my temperature balance anti-scald unit?

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Ednamae

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I had a new American Standard shower/tub valve installed prior to retiling my tub. After tiling we were installing the trim and the valve leaked. AS sent out a new cartridge and new temperature control unit. We turned the water off and took the cartridge out but the temperature control anti-scald unit resisted coming out and finally a rim broke off. We have been waiting for over a week for the plumber to come back and probably drill out the unit.--empty rent house. I can only guess that it was soldered in. Any other explanation possible? I called AS and they seemed to think this was a homeowner type replacement and to just pull the unit straight out. never used valve. Is American Standard a sub par brand of plumbing? Or was solder dripped onto the unit, melting it and thus making it impossible to remove?
 

SHR

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American Standard is a decent brand. The problems you describe is indicative of improper installation, like soldering the connections without removing the plastic parts in the rough-in valve. Impossible for me to tell without seeing the installation first hand.
 

Ednamae

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Thanks. We are certainly not going to remove what is left of the temperature balance unit because we don't want to damage the valve. It is really in there. But I bought a replacement valve just in case. Oh, well.
 

hj

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In the "old days" American Standard was one of the top brands, but in recent years that has not been the case. I do not think i have installed an American Standard faucet in the past 20 years.
 
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