culligan estate 2 problems... water not soft

Discussion in 'Water Softener Forum, problems, installation and r' started by jstephens, Nov 16, 2012.

  1. jstephens

    jstephens New Member

    Messages:
    25
    Location:
    springfield, ohio
    i have had this softner for about six months, i got it slightly used from a friend who never used it. it worked for a good month and ever since hasnt really worked, i checked the float and messed with it by moving it up and down and checked the tubing going to the tank and its free of debri, there is water in the tank but it has used very little salt in six months. im a diy er and would like to fix this thing without paying culligans service call fee.. i tried adjusting the salt lbs and still nothing. last night i recharged it twice in a row and i can tell it did something but very little.. i took a good number of pics for you guys to look at.. help would be greatly apprectiated.. dry skin is no fun lol
  2. jstephens

    jstephens New Member

    Messages:
    25
    Location:
    springfield, ohio
  3. jstephens

    jstephens New Member

    Messages:
    25
    Location:
    springfield, ohio
  4. jstephens

    jstephens New Member

    Messages:
    25
    Location:
    springfield, ohio
    2012-06-08171431.jpg 2012-06-08171438.jpg heres the last two
  5. Gary Slusser

    Gary Slusser That's all folks!

    That clear vinyl tubing, it kinks easily so make sure it isn't kinked closed somewhere. If it is that would prevent brine suction.

    Have you taken the brine line off while the control is in slow rinse/brine draw and checked for a good suction? Loose brine line compression fittings can cause no brine suction too.

    How about a salt bridge (a hollow space) under the salt with no salt down in the water? That would allow a normal amount of water in the salt tank and a regeneration not using any salt.
  6. Akpsdvan

    Akpsdvan In the Trades

    Messages:
    1,483
    Location:
    Alaska
    So it looks like it is part digital control and part old day style.
    There is a red button that is to be pushed for starting a cycle...
    I would say that there is some re wiring to turn this in to a day cycle unit...
    There was another person that did the re wire and the unit is working.
  7. jstephens

    jstephens New Member

    Messages:
    25
    Location:
    springfield, ohio
    no salt bridge. I have stuck the broom handle in there and moved it around.. the clear tube is not kinked and I'm pretty sure the unit is in its factory condition
  8. Akpsdvan

    Akpsdvan In the Trades

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    1,483
    Location:
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    Have you been able to force it into a regen cycle?
  9. jstephens

    jstephens New Member

    Messages:
    25
    Location:
    springfield, ohio
    what do you mean? i manually regen it anytime but its set to do it every night
  10. Akpsdvan

    Akpsdvan In the Trades

    Messages:
    1,483
    Location:
    Alaska
    Strong water flow in the backwash?
    light flow and draw in the brine draw and slow rinse?
  11. jstephens

    jstephens New Member

    Messages:
    25
    Location:
    springfield, ohio
    last night I moved the salt pounds from all the way up to 20lbs and I looked in the brine this morning and could tell the salt was melting so I guess this a good sign when you see the salt clumping up
  12. Akpsdvan

    Akpsdvan In the Trades

    Messages:
    1,483
    Location:
    Alaska
    Have you checked under the silver cap on the top of the valve body to make sure that the injector is clear?
    If the injector is not clear or the nuts at either end of the brine line are not tight then it may not draw the brine.
    No brine draw equals not recharged resin.
  13. jstephens

    jstephens New Member

    Messages:
    25
    Location:
    springfield, ohio
    yes I checked the injector and its clean.. also the nuts on both ends are as tight as they will go
  14. Akpsdvan

    Akpsdvan In the Trades

    Messages:
    1,483
    Location:
    Alaska
    And when it in the brine draw slow rinse is there water getting removed from the salt/brine tank?
  15. jstephens

    jstephens New Member

    Messages:
    25
    Location:
    springfield, ohio
    I don't know, the unit regenerates at two in the morning so I'm never up to check the process..
  16. Akpsdvan

    Akpsdvan In the Trades

    Messages:
    1,483
    Location:
    Alaska
    You say that you can send it into a cycle, true?

    There are two ways of having the unit clean at a different time other than the 2am, one is to have it live 12 hours ahead or behind either way works or the other is the back out the set screw and set with the gray rear pointer what time it cleans while having it on the current time of day.

    Now if there is nothing wrong with the float, the injector is clean .. and there is no water going to the drain while it is in service, there remains only 2 reasons, either it is NOT cycling or the brine piston assembly/piston is in need of either work or replacement.

    Now your system is neither straight day nor meter, as it has the red button and the elect with it might be missing the system up so that it is not really cycling like it should.
  17. jstephens

    jstephens New Member

    Messages:
    25
    Location:
    springfield, ohio
    I thought the tabs meant it regenerates everyday since I pushed them all in? this damn thing is so confusing I'm pretty sure something is not adjusted right.. lbs per salt, the float on the tank or like you said its only regeneration is by manually doing it and pushing red button
  18. Akpsdvan

    Akpsdvan In the Trades

    Messages:
    1,483
    Location:
    Alaska
    Yes pushing a pin in will have the unit clean, and if you have all 6 pushed in then every night it will clean.
    Now there is some thing else that might be going on, the main motor is either working or not working , pushing and pulling the main piston in and out, or the upper part of the motor not pulling or pushing the brine piston in and out.

    Because you have the red button you need to first push that button and then move the gray lever down to start a cycle.
    To find out you will need remove the cover from the valve head, the cover has the instructions on the front.
    Once it is removed you will be able to find out if motors are working , pistons are moving in and out.
  19. jstephens

    jstephens New Member

    Messages:
    25
    Location:
    springfield, ohio
    the only way to fix it looks like the culligan will get there 140 service call fee.. bastards
  20. Akpsdvan

    Akpsdvan In the Trades

    Messages:
    1,483
    Location:
    Alaska
    Giving up?
    Last edited: Nov 20, 2012
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