Clack still best, and where to find?

Discussion in 'Water Softener Forum, problems, installation and r' started by Anand C. Patel, Jul 9, 2014.

  1. Anand C. Patel

    Anand C. Patel New Member

    Messages:
    5
    Location:
    MA
    Apologize if this violates forum rules -- but for the life of me I cannot find any information about where one would purchase a Clack WS1 based softener in MA. What gives? Have they renamed them? Or are they not the best option anymore given Clack's restrictions on parts sales?
  2. Gary Slusser

    Gary Slusser That's all folks!

    Distributors are supposed to make up their own name for it and tell their dealers not to use the Clack name. So you need to compare pictures of what a dealer is selling to a Clack WS1. It is not to be sold unless as a part of a "complete" system, meaning not to sell just a valve. It is not supposed to be sold online but ex online dealers can sell parts to their old online customers and there is a web site or two that sell parts to anyone. Call Clack and ask for a dealer in your area, they won't know of any but they can put you in touch with a distributor that might be able to. But then you'll be paying their much higher rice than you would if you bought something else online.
    Anand C. Patel likes this.
  3. Tom Sawyer

    Tom Sawyer In the Trades

    Messages:
    3,265
    Location:
    Maine
    Yea, Clack doesn't put its name on its stuff so you should shop around and ask. If whoever you are talking too doesn't know who's valve he's selling, you should go elsewhere. Not sure where in Mass you are but IIRC FW Webb is or was selling PurPro which was a Clack Valve
    Anand C. Patel likes this.
  4. Anand C. Patel

    Anand C. Patel New Member

    Messages:
    5
    Location:
    MA
    "No, plumbing ain't rocket science. Unlike rocket science, plumbing requires a license"
    So more like brain surgery then, right? ;)

    Thanks for the info!

    Anand
  5. Gary Slusser

    Gary Slusser That's all folks!

    IIRC no control valve manufacturer puts their name on their valves.
  6. Tom Sawyer

    Tom Sawyer In the Trades

    Messages:
    3,265
    Location:
    Maine
    Interesting, now that I think of it I can't recall any of the major valve manufacturers putting their name on the label. You could tell them apart by the shape but lately they all seem to have adopts the same streamlined lines. If it's of any value to you, fleck makes a couple of valves that are every bit as durable and reliable as Clack. Just stay away from anything you might find at the big box stores like ken,ore, whirlpool etc.
  7. ditttohead

    ditttohead Water systems designer, R&D

    Messages:
    1,897
    Location:
    Ontario California
    Also watch out for the Chinese Knock off Clack and Fleck valves. They basically took the Fleck valve, copied the molds, and then put a Clack or Fleck looking timer on it to make it look similar. Truly innovative :)
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