Ceiling fan problem

Discussion in 'Electrical Forum discussion & Blog' started by Sajeev, Apr 6, 2014.

  1. Sajeev

    Sajeev New Member

    Messages:
    8
    Location:
    Barbados
    I have an Altus 52 inch fan (Modern fan company) installed in my bedroom. It is controlled by an on-off switch at the door and by a sliding regulator switch (speeds 1-4) at the bedhead.
    The fan was installed by an electrician and the wiring to the fan and the on-off switch were checked recently by another one, who certified that the wiring was correct. He did not check the regulator wiring though.
    The problem is the fan turns slowly even on 4. It is very quiet and smooth but produces little airflow. There are no lights on the fan.
    There is no change in speed when the three room lights (one ceiling and two wall) are switched on and off.
    Could there be a problem with the regulator?
    Is the wiring in some way skewed?
    Is the fan itself defective?
    Kindly advise.
    Thanks
  2. dj2

    dj2 Member

    Messages:
    411
    Location:
    California
    What, you didn't check the fan for proper operation when your electrician concluded his installation? or are these symptoms new?
  3. ActionDave

    ActionDave Electrician

    Messages:
    346
    Location:
    Colorado
    Does the fan have a pull chain on it or is the speed controlled only by the controller on the wall? Need to make sure the fan is on high speed at the fan if there is a speed control there.

    Many of the higher end ceiling fans require a speed control made by the same manufacturer. A generic off the shelf speed control will not work.
  4. Sajeev

    Sajeev New Member

    Messages:
    8
    Location:
    Barbados
    I did check the fan and found it disappointingly slow considering that it was from a well known company and expensive as hell.
    However, was caught up in many things and didn't have time to sort things out with the company.
    Asked the electrician and he said that it was probably all the fan could do.
    Thanks for your input
  5. Sajeev

    Sajeev New Member

    Messages:
    8
    Location:
    Barbados
    The fan has a slide regulator that was supplied by the same manufacturer when the fan was ordered. The max setting is 4 and the speed is slow even at that setting.
    Thanks for your input
  6. ActionDave

    ActionDave Electrician

    Messages:
    346
    Location:
    Colorado
    If the wiring is correct I would take a good, hard look at the fan. I have not seen a bad one out of the box very often, but I have seen it.
  7. DonL

    DonL Jack of all trades Master of one

    Messages:
    4,121
    Location:
    Houston, TX

    As mentioned, Check the pull chain setting.

    The chain may have been removed, Before setting it to the highest speed.

    Does the Off setting (0) work on the wall speed switch ?

    Fans that large do not need to turn very fast to move a lot of air.


    Good Luck.
    Last edited: Apr 9, 2014
  8. hj

    hj Moderator & Master Plumber Staff Member

    Messages:
    26,615
    Location:
    Cave Creek, Arizona
    A 52" fan is NOT a "large fan". We would have to know how the speed control is supposed to be wired to the fan and then see if that is actually how it was done. From your description it was either not done correctly or the controller is faulty.
  9. Sajeev

    Sajeev New Member

    Messages:
    8
    Location:
    Barbados
    The fan does not work on the O setting of the regulator.
    There is no pull chain on this model.
    Thanks

  10. Sajeev

    Sajeev New Member

    Messages:
    8
    Location:
    Barbados
    Thanks.
    Shall have the electrician check the wiring to the regulator and the regulator itself again.
  11. DonL

    DonL Jack of all trades Master of one

    Messages:
    4,121
    Location:
    Houston, TX

    What is the model # ?
  12. hj

    hj Moderator & Master Plumber Staff Member

    Messages:
    26,615
    Location:
    Cave Creek, Arizona
    Their regulators do not have online wiring diagrams, as far as I could tell.
  13. JerryR

    JerryR Member

    Messages:
    242
    Location:
    Florida
  14. DonL

    DonL Jack of all trades Master of one

    Messages:
    4,121
    Location:
    Houston, TX

    Maybe could be, If it even uses a run cap.

    Since that speed control is a option, then I would think that the fan motor itself has a speed setting of its own, built in.

    And if that setting is not set on High, Then the fan will only run at the Max speed that the motor speed is set to, using the remote speed control.


    Are we all spoiled yet ?
  15. Sajeev

    Sajeev New Member

    Messages:
    8
    Location:
    Barbados
    Modern fan company
    Model Altus
  16. Sajeev

    Sajeev New Member

    Messages:
    8
    Location:
    Barbados
    How does one find the speed setting on the motor?

  17. DonL

    DonL Jack of all trades Master of one

    Messages:
    4,121
    Location:
    Houston, TX
    That depends on the EXACT model number. The Numbers will tell the features.

    I have a F150, but they are not all the same. Thank Goodness.

    Does it have a wireless IR remote control also ? Most of those high end ones do.

    If the speed is not set by a IR remote, Then it could have a pull chain switch, and the chain can be removed, so you do not see it.


    Good Luck.
    Last edited: Apr 11, 2014
  18. Sajeev

    Sajeev New Member

    Messages:
    8
    Location:
    Barbados
    The fan does not have a pull chain option. It is offered with a wireless remote as I recall but we chose to go with the wall sliding regulator option as we have had bad experience with remotes in the past.
    The electrician rechecked the wiring and found it correct.
    He also excluded the regulator but this did not show any improvement.
    Looks like the fan itself is defective!
    Really bad luck as it is a very good looking fan, matches the decor and is very expensive.
    No more Modern Fan Company fans for me!
    Thanks for all the advice from so many good people.
    Sajeev
  19. DonL

    DonL Jack of all trades Master of one

    Messages:
    4,121
    Location:
    Houston, TX
    You may need the Remote control. If it does not have a chain for speed then it has wireless remote.

    That may be the key. You may be able to use a Programmable X10 remote.

    The wireless remote receiver is built in, and it sounds like they just did not give you the remote control, needed to set the fan on high.


    Good luck.
    Last edited: Apr 14, 2014
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