Matt Palmer
New Member
Hi,
Having an issue with the new install of a Clack 1044 conditioner w/KDF, 10" BB conditioner housing, 5 micron filter. About two weeks after installation, I noticed a gray staining in the toilet bowls and then immediately noticed that the water for my kids' bath was blackish, almost as though a charcoal briquet had been crushed up (but leaving no sediment). Switching from a 20 micron to 5 micron pre-filter had no effect.
After determining that the black water was resolved by bypassing the softener, my installer treated the system with chlorine and said that the KDF was loaded with hydrogen sulfide and that I would need to add bleach to the system if the issue reoccurred.
Well, a week later, I'm already seeing the discoloration in the toilets and expect it to become more apparent in the bath water very soon. What is the correct solution here rather than the "band-aid" of treating the system with bleach every week or so? The KDF seems completely incapable of handling my sulfur issue for any reasonable duration.
Also, what should I demand of my water treatment company that tested my water, then recommended and installed the system?
Having an issue with the new install of a Clack 1044 conditioner w/KDF, 10" BB conditioner housing, 5 micron filter. About two weeks after installation, I noticed a gray staining in the toilet bowls and then immediately noticed that the water for my kids' bath was blackish, almost as though a charcoal briquet had been crushed up (but leaving no sediment). Switching from a 20 micron to 5 micron pre-filter had no effect.
After determining that the black water was resolved by bypassing the softener, my installer treated the system with chlorine and said that the KDF was loaded with hydrogen sulfide and that I would need to add bleach to the system if the issue reoccurred.
Well, a week later, I'm already seeing the discoloration in the toilets and expect it to become more apparent in the bath water very soon. What is the correct solution here rather than the "band-aid" of treating the system with bleach every week or so? The KDF seems completely incapable of handling my sulfur issue for any reasonable duration.
Also, what should I demand of my water treatment company that tested my water, then recommended and installed the system?