American Standard Smart Valve runs

Discussion in 'Toilet Forum discussions' started by totvos, Nov 9, 2004.

  1. totvos

    totvos New Member

    Joined:
    Nov 9, 2004
    I came across a number of posts on the "old" version of this site while Googling my hissing American Standard toilet. Since you cannot post to those threads anymore, I am posting this message as an update to future readers with the same problem.

    I did a screen-cleaning procedure the other day per the maintenance instructions, and ever since, the toilet keeps hissing. That internal rubber seal with the thin little flap on it is SO temper-MENTAL. No amount of tweaking the cap and seals seems to fix the problem.

    Anyhow, if you call American Standard, they will ship you a new Smart Valve free of charge, no questions asked. Evidentally this is an ongoing headache for them, so if you want to defer replacing the valve with a FluidMaster, you can get a free one that should work (for a while). Both the US and Canadian support people were willing to do this (I am in Canada).
     
    Last edited: Nov 9, 2004
  2. hj

    hj Moderator & Master Plumber Staff Member

    Joined:
    Aug 31, 2004
    Occupation:
    Plumber
    Location:
    Cave Creek, Arizona
    "smart" valve?

    Why would you even want to bother putting another one in? Eventually you will have to replace it with a 400A, so why not do it right now?
     
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  4. Deb

    Deb Plumber

    Joined:
    Sep 5, 2004
    Location:
    Idaho
    Deb

    But why would you want to? Call, wait, install a valve that may last only a day or maybe not work at all?????
    My personal opinion is that it is silly (well actually I wanted to use a stronger word that this, but didn't) to keep replacing a poorly designed valve when a Fluidmaster 400A is so inexpensive.
    Deb
    The Pipewench
     
  5. hj

    hj Moderator & Master Plumber Staff Member

    Joined:
    Aug 31, 2004
    Occupation:
    Plumber
    Location:
    Cave Creek, Arizona
    replacment word

    Asinine might have been a good subtitution, but maybe a grandmother has to be more gentile, or politically correct, than a grandfather.
     
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