American Standard Champion toilet Review and comments. Rated #1 by Consumer Reports

Discussion in 'Toilet Forum discussions' started by Reader Review, Jan 2, 2006.

  1. maddog

    maddog Engineer

    Messages:
    129
    Location:
    near San Jose, CA.
    If you have the old white flush valve, call American Standard and ask them to send you the new Champion 4 flush valve. It is covered under their 10-year warranty. The new flush valve works much better, until the blue seal develops blisters. They will send you a new seal, if you call in. I would recommend keeping one on hand.... -dog

    Attached Files:

  2. Reader Review

    Reader Review Comments by readers

    champion crappy toilet

    just called American standard, I have a champion crappy toilet also, never sent in my warranty card, told them the date stamped in the tank, was told I had a ten year warranty, there sending me a whole new flush assembly, the new style #3174.200 and new tank bolts being that the tank has to be removed to replace the flush valve,thanks to everyone's input.
    jeff
  3. Terry

    Terry Administrator Staff Member

    Messages:
    14,808
    Location:
    Bothell, Washington
    I just asked Cathy last night what she thinks of her Champion toilet.
    She says she's willing to trade her Champion for a Toto.
    She's used both, and prefers the Toto.

    As she put it,

    "She would take the Toto Drake over the Champion any day of the week!"

    [​IMG]
    Cathy's Champion she would like to trade.

    She has a TOTO Aquia dual flush in the upstairs bath.

    [​IMG]
    http://www.yelp.com/biz/macys-lynnwood
    Last edited: Jul 25, 2009
  4. Andrew21

    Andrew21 Member

    Messages:
    163
    Location:
    New York
    I have a question about changing out the flush valve. Do I need to take the entire toilet out (I know to take the tank off) from the floor to do this? I hope not.
  5. Mikey

    Mikey Aspiring Old Fart, EE, computer & networking geek

    Messages:
    2,713
    Location:
    Central Florida
    Looks like you only need to take the tank off.

    [​IMG]
    Last edited by a moderator: Jul 14, 2009
  6. Andrew21

    Andrew21 Member

    Messages:
    163
    Location:
    New York
    Thank you!
  7. wburkett

    wburkett New Member

    Messages:
    1
    New Seal Installed

    Thanks to everyone who’s contributed to this thread over the years. It was a lot of help during our latest round of trouble with our Champion toilets.

    Ours were installed in late 2005 (I think), during construction of our house. In that time we’ve gone through quite a few of the original-style flush towers, with those blue valves or whatever they are being installed about a year ago. One of them began leaking a few weeks ago and that’s when I found this thread and learned American Standard had yet another fix.

    I called them and ordered the newest fix kit. The operator said they were backordered and it would take two to three weeks, but mine arrived in about a week. They sent three fix kits even though I have only two toilets. It kind of makes me wonder how much faith they have in these things. The kit consists of a new seal for the bottom of what they call the “poppett†and a new o-ring for where the chain connects. I’ll be happy to scan and post the instructions if that’ll be helpful to anyone.

    I made the repair a week ago. It was very easy and I am not a handy person at all. I didn’t detect any bubbles in the old seal, although there did seem to be some minimal hard-water deposits on it. Otherwise, the new one seemed identical to the old.

    So far, so good. The tank is holding water. We’ll see how it’s faring in a year, which seems to be the life of these things.
  8. Reader Review

    Reader Review Comments by readers

    I have been struggling with my Champion toilet for 3 years. After reading the possibility of replacing the flush tower with a Eljer Titan flush valve, I ordered one from Locke Plumbing which cost about $24 and change with the shipping. I installed the Titan flush valve keeping it centered and I used the old flush tower sealing gasket. It is wide enough to accept the smaller valve. I haven't had any leakage and get a good flush every time. Not quite as powerful, however, the flush is more than adequate.
    I replaced the fill valve as it was sticking on the very small bumps on the stem the float rides on as it comes up to shut off the water flow. I replaced it with the plastic after market quiet valve from Home Depot. The after market valve has a safety device to prevent it from refilling if the flush vale leaks. I used the fill line for the bowl from the American Standard fill valve. It fit perfectly into the Titan flush valve.
    I now love my Champion toilet, no clogging and no leaks.
    I made the repairs for approximately $35 which is more cost effective than a new toilet.
    Do it, it works.

    P. Pollot
    Rochester NY
  9. Reader Review

    Reader Review Comments by readers

    I would like to post my experience with 3 Champion toilets and one Antiquity all by American Standard. They are only 2 years old and there are only 2 of us in the home.

    The 3 champions send water upwards when flushed--wonderful--and depending on what is in the bowl it is disgusting! You have this on your butt or on the floor. Then you have to get out the mop and disinfectant to clean up after each use. American Standard is the S__TS! That should be their logo. I have had 3 plumbers look at these toilets and no one has an answer!! One of the toilets has the clunk that everyone else is talking about.

    Then the Antiquity, it is the worst of the bunch--another AS product. I am ready to replace with Toto! I can't believe this CRAP---literally!

    American Standard should be ashamed. And the topper is, even before my toilets were installed, there was a recall. Just because I didn't know about it and then called about the clunk and water washing your ass, they told me and guess what???? I had to pay $90 to have their recalled piece installed.

    I even contacted the AS rep in this area and he was absolutely no help and told me to call customer service! Yeah, right--like I really am going to get any service from them. American Standard should have to refund all my money for products, plumbers and pay for 4 ToTo's for my home!!!

    What a sham!!!

    Nancy Taylor
    La Center Wa
  10. Terry.....

    I have stumbled on a champion bone toilet today and I am wondering if they have ever resolved their flush assembly mess ....

    the repair replace ment parts are available for about 50 bucks but I dread getting involved in this mess if they are not reliable....

    I would rather just change the tolet out with a gerber rather than make 5 trips out there on bad parts I installed..

    have you heard anything about the reapir parts???




    fear and dread in indy
  11. Terry

    Terry Administrator Staff Member

    Messages:
    14,808
    Location:
    Bothell, Washington


    The word I'm getting is that the replacements are lasting about a year.
  12. thank you


    that makes me feel better about changeing out the junk.....
  13. Terry

    Terry Administrator Staff Member

    Messages:
    14,808
    Location:
    Bothell, Washington
    The Flush Tower that the seal goes on is defective too.
    American Standard has been replacing the entire flush valve, as they have realized that they are junk, and the class action suit has brought attention to that fact.
    You can keep popping seals in, but if you have the Champion flush tower, rather than repair it, call American Standard and have them send a replacement flush tower.
    They will know all about it.
    Terry


  14. merillon

    merillon New Member

    Messages:
    2
    Location:
    Brooklyn, NY
    Replacing tank parts in American Standard Champion

    I bought a newly-contructed condo 2.5 years ago, and it came with an American Standard toilet installed. I've had the flush valve break on me twice already, and I'm at a point where I simply want to replace it with something new. As far as I can tell, I think it is a Champion 4, but I am not very experienced with toilets, and I'm having difficulty verifying this. Here is a photo:

    http://www.terrylove.com/forums/images/attach/jpg.gif

    I was hoping to confirm that this is the Champion 4, and also find out what I should buy to replace it? As far as I can tell, it seems that American Standard has released an upgraded version. My building has a new super, and he told me he could get me a new valve for $150, which seems beyond absurd and a complete ripoff. If anyone has some insight based on this photo, I would really appreciate it.

    Attached Files:

  15. Terry

    Terry Administrator Staff Member

    Messages:
    14,808
    Location:
    Bothell, Washington
    That is the original Champion.

    Call American Standard and they will send you new parts to convert it to a Champion 4

    [​IMG]
  16. merillon

    merillon New Member

    Messages:
    2
    Location:
    Brooklyn, NY
    Thanks a lot, Terry! I just spoke to American Standard and they are sending me the new flush valve.

    [​IMG]
    Last edited by a moderator: Apr 6, 2011
  17. Peanut9199

    Peanut9199 Customer Service Manager Plumbing Wholesale

    Messages:
    875
    Location:
    Ontario, Canada
    I hope 3-4" away from the wall is an exaggeration.
    Not sure which Drake you have round front has a 3/4" gap and elongated has a 1-1/8" gap.
    Champion 4 has a 1" gap.

    Maintenance would be on the top of my list, i would rather pay the extra to have a trouble free unit.
    Moen has a lifetime guarantee on there cartridge, i used to change it every year or so, i replaced with a Grohe and 6 years later still works like day one and they also have a lifetime guarantee which means nothing if you never use it.

    If American Standard is confident in it's product, why does it have different warranties for it's toilets.

    [​IMG]
    Drake

    [​IMG]
    Champion

    Drake
    Last edited by a moderator: Oct 15, 2009
  18. Coug

    Coug New Member

    Messages:
    1
    Location:
    Richmond, VA
    Reader Review

    I can't tell you how validated I finally feel after finding this website. I have two Champion toilets that I installed about a year apart in 2006 and 2007. I have experienced the three problems everyone describes here:
    1. Toilet no. 1: Handle "misses" or disengages occasionally when flushing.
    2. Toilet no. 2: Flush valve broke apart. I took out the mechanism and simply looped a stainless steel ball chain through the hole in the remaining stopper piece, and through the hole in the handle rod, and its the best flush you ever saw. I just hold the handle down a bit longer for an even more powerful flush.
    3. Both toilets began to run incessantly and drove us crazy.

    I'm really glad I found out on this website that you could buy replacements for the orange gaskets at Lowes. I bought two, put them on, and the running water problem is solved!

    I do love the flush action and the fact that the toilets never clog. I guess I'll need to get the new flush valves eventually. Anyway thanks to everyone for all their suggestions and experiences on this forum.
  19. rebow

    rebow New Member

    Messages:
    1
    Location:
    PA
    just installed Champion 4 this summer, the inside stamp says 2005, it has the blue seal. You can hear a constant dripping when you listen next to the tank. I pushed down all around on the top of the seal. Could it be leaking from another location than the blue seal? The tank will refill approx every 10 min. AS is sending me a new seal.
  20. Runs with bison

    Runs with bison New Member

    Messages:
    891
    Location:
    Midwest
    Free generally makes things more tempting. ;)

    We don't have an "authorized dealer" showroom much closer than you either, but one of the hour away showrooms had a non-showroom branch closer, In the end the other supply house close offered more of a discount w/Sanagloss so I took it.

    Another person mentioned difficulty carrying two toilets in a car. That would depend on the car and the toilet. Our hatchback has no trouble with such a load if the toilet is a two piece. I was actually surprised how small the boxes were for the EcoDrake. I only hauled one of the three that way and it fit completely in the hatch with room to spare IIRC. I could probably haul three or more easily with the rear seat down.

    The other two I ordered were delivered by the supply house for free since they missed their delivery time twice...and had to go pick them up from their distributor. I didn't ask for it, but it was a slow day for them and they insisted on doing the delivery. (Keep in mind I didn't pay any freight and was just waiting for their normal distribution run.) With the market the way it is one might be able to arrange delivery to seal the sale.
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