American Standard Champion problems with one piece?

Discussion in 'Toilet Forum discussions' started by kdenault, Aug 5, 2005.

  1. kdenault

    kdenault New Member

    Messages:
    9
    Location:
    Bucks Cty, PA
    I was considering a purchase of an American Standard Williamsburg toilet with Champion flushing system, until I read some reviews :eek:!! The reviews appear to be discussing primarily the two piece toilet. I was considering the one piece instead. Does anyone have any info on the one piece--does the one piece have the same problems as the two piece?

    Kathy
  2. Terry

    Terry Administrator Staff Member

    Messages:
    14,915
    Location:
    Bothell, Washington
    Subject: American Standard Champion One-Piece Model 2004

    "M. Pustizzi" Subject: American Standard Champion One-Piece Model 2004
    Date: Mon, 21 Feb 2005 16:28:23 -0500

    Purchased the one-piece at Lowe's. The inner mechanics of the one-piece are
    different from the two piece. Well the plumber and I hooked it up and
    guess what....it didn't flush. We made the necessary adjustments, called
    the customer technician line and no luck. So out it went, back to Lowe's.
    They offered to pay my plumbing costs if I buy another Champion. What would
    you do? I was so disappointed. American ingenuity?

    Subject: Toilet review, Champion
    Date: Sat, 6 Aug 2005 21:14:34 -0700
    We purchased a one-piece Champion toilet after seeing the in-store
    advertisement, assuring us we would "never jiggle the handle again!"
    It seemed a dream to us after 14 years of repeatedly replacing lift
    arms and constantly monitoring the filling of our old American
    Standard, circa 1934. But the day after installation, we began to
    hear water refilling every 30 seconds. We couldn't remove the seal
    from the tower contraption to even inspect it, let alone get it to
    stop leaking. That's when we turned to the Internet, and found all
    these complaints about the same problem! We were lucky that we were
    still in the middle of our remodel, and taking the unit out wasn't
    such a major operation. Our Home Depot took the item back (although
    they first tried to tell us the AS vendor would need to come out to
    inspect it for defects) and we were pleased to substitute a Kohler
    model. We're very grateful for all the postings here which helped us
    to realize our mistake before it was too late! S. Bell, Sat, 6
    August 2005
    Last edited: Aug 6, 2005
  3. plumber1

    plumber1 Plumber

    Messages:
    1,423
    Location:
    Florida
    Toilets

    Just buy a regular two piece toilet. American Standard or Kohler Wellworth is what I would use. There cheaper to repair and simpler to work on. Repairs for some of these one piece toilets can be very pricey........Don't get carried away with expensive one piece jobs. just one mans opinion. If you have lots of money it won't matter. Toilet seats probobly will cost alot more too.............
  4. Terry

    Terry Administrator Staff Member

    Messages:
    14,915
    Location:
    Bothell, Washington
    [​IMG]
    Inside of a Toto one-piece tank.

    Toto one-piece toilets have been working very well with proven componets.
    Installation and repairs have been easy.
    If you're a plumber and you haven't installed one yet, it's time you do.
    Toto Ultramax MaP rating, 700 grams
    Kohler Wellworth EL MaP rating, 125 grams
    American Standard Cadet gravity, 150 grams
    Last edited: Aug 9, 2005
  5. Yellowshock

    Yellowshock New Member

    Messages:
    1
    Champion of mayhem ;(

    :mad: Genius that I am I decided to 'believe' the American Standard claim for their Champion 2-piece elongated toilets and replace all 4 toilets in my home.
    All was great at first: no clogging, no jiggling the handle, even the kids coudn't get it clogged.
    Now, about 11 months later we have trouble with 3 out of 4 toilets: they keep on recycling water until you lift the heavy lid and jiggle the innards, sometimes the handles stay down after a flush and worst of all: sometimes they don't flush at all... our houseguests particularly love that one.
    The worst part of it all is: AbsoluteHome.com aka ********* do not deal with any warranty, they send you straight to AS. The AS folk simply do NOT , I repeat, DO NOT, respond to their ringing phone. We have been trying that for weeks. Even emails go unanswered.
    Their support is such a piece of s*t that it would get the Champion clogged in a second... that is... if it actually works beyond the first 100 flushes.
    Anyways, needless to say that we advise people to shell out a little more and go with a company that will stand behind their products. AS, add an S and it fits nicely in the toilet business, is not particularly concerned about existing clients, that is for sure. I despise them with a vengeance and am proceeding towards the friendly folks of the better business bureau.
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