American Standard Cadet 3 Three Toilet consumer product review

Discussion in 'Toilet Forum discussions' started by LaNor, Feb 25, 2007.

  1. Reader Review

    Reader Review Comments by readers

    Cadet 3 install problem

    Hello, I'm having a slight problem with the installation of my new American Standard Cadet 3 toilet. The holes for mounting the tank on the bottom of the tank seem to be spaced slightly wider than the corresponding holes on the back of the bowl. When I mount the tank the screws holding the tank become towed in a little bit. This causes the 1/2" head on the screws to sit at an angle on the rubber washer sealing the hole. The screw on the right of the tank dosen't seem to lean so much and seals okay. The one on the left leans 10-20 degrees and prevents the washer from sealing. I've tightened the screw as much as I dare without breaking something. It still leaks. I drained the tank and completely removed and repositioned it with the same result. Anybody else had this problem? Why would the holes not be the same width apart? Could this be a defect with this particular toilet? Surveyor

    http://www.terrylove.com/forums/showthread.php?t=28061

    [​IMG]
    The black rubber on the Cadet 3 Flapper starts to blister, this one is six months old.
    Last edited by a moderator: Aug 21, 2009
  2. jadnashua

    jadnashua Retired Defense Industry Engineer xxx

    Messages:
    22,324
    Location:
    New England
    They aren't known for their quality control...take it back and try again, or pick a different brand altogether. Without measuring, you don't know if the tank is off or the bowl is, so you may need to take both back unless you want to make two trips...one to measure what they have to find somethign that will fit, and another to bring back either the bowl or tank. Course you could hump both pieces back...
  3. Noddaplumber

    Noddaplumber New Member

    Messages:
    6
    Location:
    Watauga, Texas
    I'm no expert on toilets, if anyone hasn't figured it out by my user ID. ;)

    Anyhoo, I had a Cadet 3 installed last month and a Champion 4 installed in January. I love my Champion 4. It's the best toilet I have ever seen, IMO. I hate my Cadet 3. It's tiny, puny, and the itty bitty tank sits on rubber gaskets so the whole thing rocks terribly. The flush is pathetic too. I keep an auger by the commode in case it clogs up.

    Toto offers an amazing product line from what I hear. But I can't afford to spend a mortgage payment on a toilet right now. In a couple of years when I remodel, I want Toto products in both bath rooms.

    Just an opinion from an average home owner.
  4. J_Tay1981

    J_Tay1981 New Member

    Messages:
    21
    Location:
    Delaware
    Long-Term reliability

    Some of the early posts on this thread for the American Standard Cadet 3 questioned its long-term reliability. In all honesty, isn't a toilet a fairly simple device? What all can go wrong on one? The Cadet 3's on other sites appear to have generally favorable customer reviews, and since they seem to be a redesign of the Toto Drake models, wouldn't they be fairly comprable?

    Is it the quality of the porecelin manufacturing that is suspect, the gaskets/innards, etc.? If it's just the gaskets or valves, couldn't I just swap them out for a Korky or other after-market system that is fairly high quality? Would I really have to open each box at a Lowes to check the quality on these guys? :confused:
  5. Terry

    Terry Administrator Staff Member

    Messages:
    15,418
    Location:
    Bothell, Washington
    Would I really have to open each box at a Lowes to check the quality on these guys?

    The other forums are mainly homeowner postings.
    Here, you have professional plumbers giving input.
    That being the case, we see all of the brands, all the time.
    We have personal experience, it's not a once in a lifetime buying experience.

    No. You do not have to check the box as a home owner.
    Home owners have all the time in the world, and they will take several trips back and forth anyway to get things they don't have or forget.
    You are making the trips anyway.

    A plumber expects to do things only once.
    For us,
    It matters.
    Would you be willing to pay a plumber for multiple trips until he finally gets it right?
  6. J_Tay1981

    J_Tay1981 New Member

    Messages:
    21
    Location:
    Delaware
    Good point, Terry. Another reason I've been a long-term lurker here! Thanks!
  7. J_Tay1981

    J_Tay1981 New Member

    Messages:
    21
    Location:
    Delaware
    Edit: Several hours after posting this I went to a big box store to check out their offerings first hand. After using this site, I knew a bit more about what to look for. Anyway, I saw an A/S Cadet 3 'everything-included-in-one-box' deal and when no sales people were around I popped it open:

    The porcelain (from what I could see) was dirty and covered with powder and flakes the consistency of broken drywall, but otherwise the glaze appeared to be alright. One thing that (for whatever reason) did not bode well for me was that the American Standard log on top of the bowl was off center. Noticeably so. It may seem minor, but that struck me as being a warning sign of potential unseen faults (I over-analyze this stuff).

    At least the Kohler Cimmarons next to the A/S LOOKED like they were built and finished professionally.

    Bear in mind I'm no plumber, but if I was putting something in my house that would (hopefully) be of use for years to come, I want it to look nice as well as perform its intended function...
  8. Redwood

    Redwood Master Plumber

    Messages:
    7,450
    Location:
    Connecticut
    Well then perhaps you might want to click on this link below and go have a look at a real quality toilet...

    Where to find the best toilets
  9. 10"rough

    10"rough New Member

    Messages:
    5
    Location:
    Wisconsin
    Now if only Toto made a 10"rough Drake i'd be set. Instead I'm looking at the Cadat 3.
  10. Redwood

    Redwood Master Plumber

    Messages:
    7,450
    Location:
    Connecticut
    Toto makes 10" rough toilets!

    Edited 11/7/2013
    Drake CST744EF.10
    Aquia CST412MF.10
    Last edited by a moderator: Nov 7, 2013
  11. jadnashua

    jadnashua Retired Defense Industry Engineer xxx

    Messages:
    22,324
    Location:
    New England
    Lots of companies CAN (doesn't mean they do) design decent products...that doesn't mean they can manufacture them reliably. If you're lucky, you make out...if you're not, you'll know it. Sort of like getting the proverbial Monday or Friday car off the assembly line...depends on whether they had a hangover or were rushing to get home. Toto really manages their product production and design well - probably the best in the industry.
  12. nashkato

    nashkato New Member

    Messages:
    10
    Location:
    Durham, NC
    The 10" Cadet 3 I did is still working great one year later. See http://www.terrylove.com/forums/showpost.php?p=139265&postcount=68
    I would do it again.

    For my last of 3 toilet replacements in this house, I am currently debating between $199 complete Cadet 3 elongated, ADA in a box vs.~ $350 Toto EcoDrake elongated, ADA, w/softclose seat. Will let my wife decide.
  13. Ian Gills

    Ian Gills Senior Robin Hood Guy

    Messages:
    2,777
    Location:
    USA
    Remember, you don't have to fit a Toto softclose seat to a Toto toilet. It'll fit just fine on a Cadet 3 too.

    Mine sports one.
  14. shlmstr

    shlmstr New Member

    Messages:
    1
    Cadet 3 Poor Choice

    I cannot emphasize enough the poor design of the Cadet 3 bowl wash system. The toilet itself is wonderful in efficiency and flushing. However, the poor design of the bowl cleaning system will make you regret putting this toilet in your bathroom. I am about to replace mine. There is minimal water to clean off the sides of the bowl. As a result, you will find yourself cleaning off solids from the sides on a frequent basis. :(
  15. Ian Gills

    Ian Gills Senior Robin Hood Guy

    Messages:
    2,777
    Location:
    USA
    I don't notice problems with my Cadet 3 that are any different to other toilets I have used, especially the low-flow ones.

    All toilets should be cleaned, like the rest of the house, once a week.

    I weigh over 200 pounds and eat an awful diet. Drink lots too. You can only imagine the "mess" I make. :)

    The Cadet 3 deals with it just fine.
    Last edited: Jun 3, 2009
  16. achutch

    achutch New Member

    Messages:
    193
    Location:
    Vermont
    My Cadet 3 stays very clean even with the amount of use I thought it would never get. I have not heard complaints from my next door neighbor or my father who both use the Cadet 3. In fact, they can't believe how well they work (as well as they have reduced their water bills).

    I agree with Ian that a toilet needs to be cleaned, just as one vacuums the floors or washes their clothes.

    I will also add that diet and ones physical makeup is a factor. Believe it or not, try adding 1 teaspoon of Metamucil (or generic) to your morning orange juice, and then see how much better the toilet rinses.

    achutch

  17. uh, no.

    I tried that colon cleansing stuff you see on infomercials at 4 am in the morning...

    woke up next morning, fine, no problems. Felt a little bit queasie but hell I guess it's working.

    Next morning about 5 am I'm awoken but by the sheer fear of leaving my bed for the toilet. Made it with enough time to drop the trousers and let go of a 13' elimination. DAMN SON!

    Willy Wonka had nothing on me that day, nothing. But in reference to your above statement, don't start what you can't stop. :eek:
  18. achutch

    achutch New Member

    Messages:
    193
    Location:
    Vermont
    A BIT OFF TOPIC: NO to the infomercial stuff, & "bad" water

    Rugged,

    I know this is off topic and has nothing to do with the discussion of the Cadet 3, but I'll comment anyway.

    You were brave!

    I'd be afraid to try any of that stuff they sell on the infomercials. In fact I saw some of the "colon cleaners" in the grocery store yesterday when I had to pick up more Metamucil, and I cringed at some of the ingredients in them. They would probably screw my "internals" up more than they are already. I have IBS (which makes a superior functioning toilet critical) so my doctor put me on it several years ago. Things tend to work a lot better with it then before. All it is are ground up psyllium seeds that swell up to a jelly-like consistency. There are no stimulants or chemicals that would cause a reaction like you had with the colon cleanser.

    One of the places I lived in during the early '80s (a mobile home park) had polluted water, the landlord knew about it, and did nothing for it until years later when there were septic systems backing up and sewer water running over the lawns (it actually made the 6:00 News several times). When I lived there, the water at times would turn black if the power went off and the system lost pressure. I was sick a lot during that time and never went anywhere without a bottle of Pepto with me. The Medical Department at work had me call the health officer to test the water. He did, and it came back from the lab as "too dirty to be tested". The landlord dropped in on me in a huff, took a sample of my water and it as expected came back clean. That test was for show, and what he really did was to send in water from another source, his own well or bottled water. Soon after that, I moved, and it took at least a year before my gut calmed down. Then years later, the residents sued and took over the park. There was a new community septic system installed, and hopefully a new water source or some sort of water treatment. How a landlord can knowingly allow 125+ families / tenants to drink contaminated water is beyond me. But I am a believer in "what goes around comes around", and one day he'll get his if he hasn't already.

    The water here at my cabin comes out of a brook that comes off the mountain. It's probably cleaner than the water from that park where I lived. BUT I don't drink it. I bring in water from home.

    achutch
  19. nashkato

    nashkato New Member

    Messages:
    10
    Location:
    Durham, NC
    Wife voted for the EcoDrake because she says the Toto is so much sexier. She hasn't noticed a big difference in performance between our existing Cadet 3 and Totos.
  20. nashkato

    nashkato New Member

    Messages:
    10
    Location:
    Durham, NC
    One year later, I noticed your post and recorded the info on a recent rip to HD. My local store still has the "compact" tank, item 4019.016.020 (last .020 = color code I think). Price is $**.00 here in North Carolina. SKU at HD is 732-312. Sorry this is probably not helpful anymore.
    Last edited by a moderator: Jun 5, 2009
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