American Standard Cadet 3 Three Toilet consumer product review

Discussion in 'Toilet Forum discussions' started by LaNor, Feb 25, 2007.

  1. budmeister

    budmeister New Member

    Messages:
    1
    Cadet 3 defective flapper

    We installed a Cadet 3 8 months ago and for the most part, it's been sensational. However, in the last few weeks, we'd hear the tank "topping" up as we approached it. I finally dropped a die tab in the tank and it soon was obvious that the flapper was leaking. I turned off the water, lifted the flapper and felt little bumps on the surface of the rubber ring.

    I went to the plumb shop where I bought the toilet, and right away I was told that this was an ongoing issue with American Standard. It seems that the rubber ring is laminated and little "blisters" develop on the surface, causing it to slowly leak down to where the valve opens to top it up.

    They gave me a flapper that they have been replacing the defective ones with, because the OEM replacement is in short supply apparently and simply asked me to return the defective one to the store the next time I'm in the area.

    BTW, the "area" is London Ontario. The plumb shop is Kitchen & Bath Emporium. Great people to deal with.

    [​IMG]
    Last edited by a moderator: Jan 29, 2009
  2. foxhome01

    foxhome01 New Member

    Messages:
    53
    Location:
    North Carolina
    We had the AS Cadet III installed a few months back and at first it was great. Then we started to hear a clanking noise at the conclusion of the flush. That sound has recently stopped (for the most part), but now we are getting a gurgling sound as the water drains from the toilet.

    Any chance anyone else who has this model has had this experience?

    Is it possible that this wasn't installed properly?
  3. krow

    krow Plumber

    Messages:
    906
    Location:
    Ontario, Canada
    Sounds like a ballcock problem to me, for both your cases. Check to see that the refill tube is inserted into the overflow tube. You may have a lack of water in the bowl before flushing.
  4. SEG10

    SEG10 New Member

    Messages:
    1
    Cadet 3

    This message is to alert individuals of my experience with the American Standard Cadet 3 toilet. We had 2 of these toilets installed less than a year ago (February of 2008)and had a problem with one leaking to the point that it causes the toilet to flush itself. The other one seems to have a faint hissing sound, which I think is also a problem. However, it wasn't making that sound when the plumber was here so he says there isn't a problem.

    Actually, the plumber tried to tell me there was nothing wrong with either toilet, which just annoyed me tremendously because I told him the one downstairs is flushing itself and my water bill has increased as a result. This problem started about 9 months after installation but being busy with the holidays, we just called for the repair this month.

    When I insisted that I wasn't going to accept that there was nothing wrong, he did a test with food coloring and then finally admitted that the flush valve is leaking -- but he didn't have the part in stock. I have now waited a week and the part still isn't in. To say I am not happy with this situation is probably a bit of an understatement.

    So, buyer beware. I hope this won't be an ongoing problem with these toilets.

    Attached Files:

    Last edited by a moderator: Jan 29, 2009
  5. Redwood

    Redwood Master Plumber

    Messages:
    7,450
    Location:
    Connecticut
    Korky makes a flapper for the Cadet 3 that is significantly better than the OEM flapper. They are sold in big box stores!
  6. Ian Gills

    Ian Gills Senior Robin Hood Guy

    Messages:
    2,777
    Location:
    USA
    Good advice from Redwood. You can see why he earns the big bucks. Change the flapper to a Korky one and then sit back and enjoy the luxury of a Cadet 3 for years to come.

    You'll soon forgive that ol' flapper design.

    Not just any standard, but American Standard!

    If you want to convert your Cadet 3 to a luxury model, I have posted my proposed conversion here. Very cheap and simple. http://www.terrylove.com/forums/showthread.php?t=22504&highlight=korky
    Last edited by a moderator: Jul 17, 2009
  7. igrant

    igrant New Member

    Messages:
    1
    Cadet 3 vs Toto Drake

    After reading as much as I could about these two toilets I installed a Drake in Feb 08. Didn't want to risk A.S. quality or lack thereof. It's been a great toilet so far, except the tank lid has never sit correctly, it wobbles. Now I have another toilet to replace I bought another Drake. Noticed that they are made in Mexico too, now; so much for the manuafcturing-quality argument. I also noticed that the trapway did not appear to be properly glazed - very rough surface well within finger reach of each end - unlike the glossy smooth trapway of my first Drake. Complained to store, they said Toto rep would call, waited a month while reminding store, gave up and returned toilet. So now I'm back to wondering about Cadet 3. I looked at one at Home Depot, porcelain had a flaw right in the trapway entrance. Has anyone had a Cadet 3 for greater than a year, and does it work well? Thanks.
    Last edited by a moderator: Apr 7, 2009
  8. jadnashua

    jadnashua Retired Defense Industry Engineer xxx

    Messages:
    22,313
    Location:
    New England
    The trapway is glazed and it's been shown that the slight roughness helps keep the paper from adhering to the sides since some water flow can catch the edges.

    If you can get a Cadet that doesn't have a defect, it should work okay. The Drake is likely more reliable. Toto's QA is pretty consistent, regardless of which factory is producing their stuff.
  9. Terry

    Terry Administrator Staff Member

    Messages:
    15,413
    Location:
    Bothell, Washington
    The roughness in the trapway just prevents things like wipes from "sticking"

    I've had more problems with the Cadets over the years. I've never had a problem with a Drake bowl.
    And we sell the Drakes every day.
  10. Reader Review

    Reader Review Comments by readers

    We bought two Cadet 3 toilets about 3 years ago. For the first 8 months, we had absolutely no problems and loved them. Then, the toilets started leaking down in the back of the tank and refilling every hour or so. We replaced the flappers and that would cure the problem for 2-3 months and the problem starts again. We have replaced the flappers on both commodes at least a dozen times but the problem still persists. We have called the American Standard Co. but they say no one else has complained of such a problem. We have to pay tremendous water bills because of this problem, we are just about crazy at this point. We would love an answer to this problem. Are we just stuck with toilets that don't do thier job properly? Thank you for any advice you care to offer. Pam S

    [​IMG]
    The black rubber on the Cadet 3 Flapper starts to blister, this one is six months old.
    Last edited by a moderator: Feb 21, 2009
  11. Redwood

    Redwood Master Plumber

    Messages:
    7,450
    Location:
    Connecticut
    Pam I suggest you fire the OEM American Standard Flappers and Hire the Korky Fits American Standard® Cadet® 3 Flapper p/n: 3040BP.
    http://www.korky.com/Flapper3040BP.html

    Your problems will be a thing of the past...
  12. Ian Gills

    Ian Gills Senior Robin Hood Guy

    Messages:
    2,777
    Location:
    USA
    Er...yeah like Redwood said. Nobody said the flappers were any good on these otherwise excellent toilets.

    Put a korky fill valve in it and your are done.

    My Cadet 3 is almost three years old now and it looks and performs beter than the day I bought it.

    It is a fantastic toilet....if you change the flapper.

    I might buy a Drake to hide away in my basement, when it's finished.

    And I'll leave the Cadet 3 on the main floor: my pride and joy for all the VIP guests to see.

    "Cadet 3 at your service SIR!" [​IMG]
    Last edited: Feb 20, 2009
  13. dlf

    dlf New Member

    Messages:
    2
    Cadet 10 in Rough In

    I have just installed 2 Toto Drakes and am very satisified. I have 3 other toilets in house - on of which gets heavy use - but is a 10 in rough in. I was going to get a Toto, but the water supply to the toilet wont work with the skirted Totos.

    I am getting the impression that the Cadet 3 may be the best available for a 10 in rough in. Are there any other good 10 in rough-in toilets. The water supply comes up out of a tiled floor 3.5 in from wall and 5.5 inches from center of toilet. Any suggestions?
  14. Art Johnson

    Art Johnson New Member

    Messages:
    1
    American Standard Cadet 3 toilet

    I purchased an American Standard Cadet 3 toilet last spring. I think that it's water-saving feature is a joke. I find that I have to flush the toilet at least twice and often three times to clear the bowl. (that's water-saving?) I have written two letters to A/S, neither of which was ever answered, asking if there is some treatment I can apply to the bowl itself to make it flush more efficiently. I don't know what bothers me more, the toilet's poor functioning or the company's completely ingnoring letters I have sent to them. Does anyone have any suggestions to remedy the former?
  15. Terry

    Terry Administrator Staff Member

    Messages:
    15,413
    Location:
    Bothell, Washington
    Art,
    Are you referring to bowl rinse?
    or flushing solids?

    All new toilets since 1992 use less water, therefore there is less bowl rinse then before.

    If it's not clearing solids, then the trap in the bowl may have something left over. Sometimes a closet auger will clear that.
  16. davesyo

    davesyo New Member

    Messages:
    13
    Location:
    Maryland
    About this replacement flapper 3040bp from korky .Does anyone know if this flapper closes a little slower then the american standard flapper ?
  17. Redwood

    Redwood Master Plumber

    Messages:
    7,450
    Location:
    Connecticut
    It should close the same as it is a 1.6GPF toilet.
    However, it doesn't blister and leak.
  18. Sweeneyps

    Sweeneyps New Member

    Messages:
    2
    AS Cadet 3 Model 2568?

    Need replacement toilet. Considering As Cadet 3 or Toto Drake, UltraMax or Carlyle.
    Local Plumbing Supply house has AS Cadet 3 Models 2403.128 (1.28gallon) and 2403.016 (1.6gallon) These are both 1-piece, elongated, everclean, ADA height, complete w/seat models.
    Lowe's has a Cadet 3 Model 2568.128 (1.28gallon) This is also 1-piece, elongated, everclean, ADA height, complete w/seat.
    I can not find any reference to the AS 2568 Model on the American Standard website, or anywhere else, except @ Lowe's. Appearance and feature-wise, the 2403 and 2568 seem identical. Lowe's has the 2568 at a very attractive price, but will soon be stocking the 2403 (at a higher price).
    Any insight is appreciated. thanks

    Grading the best toilets, the ones that work!
    Last edited by a moderator: May 3, 2009
  19. davesyo

    davesyo New Member

    Messages:
    13
    Location:
    Maryland
    The reason why I'm asking is because I've seen them in home depot and it looks like their made a little lighter meaning there's no plastic body on top of the rubber like the american standard and it has a hole at the bottom with a small plastic insert .I thought maybe this would have something to do with the closing rate the same way some of the 2 inch flappers have that adjustable foam on the chain to adjust the flapper closing rate .
  20. Terry

    Terry Administrator Staff Member

    Messages:
    15,413
    Location:
    Bothell, Washington
    The Korky replacement flapper for the Cadet 3 is made differently, but should be timed to release the same amount of water.
Similar Threads: American Standard
Forum Title Date
Toilet Forum discussions American Standard Toilet Actuator Problem Tuesday at 7:16 AM
Toilet Forum discussions Old American-Standard Leaks Despite New Flush Valve Disc Oct 10, 2014
Toilet Forum discussions New American Standard Optum Vormax toilet??? Oct 7, 2014
Toilet Forum discussions American Standard Luxor 2002 Oct 7, 2014
Toilet Forum discussions American Standard Champion 4 1.6gpf vs 1.28gpf Aug 22, 2014

Share This Page