Altman's angle stop valves

Discussion in 'Plumbing Forum, Professional & DIY Advice' started by bobbobwhite, Jan 15, 2008.

  1. bobbobwhite

    bobbobwhite New Member

    Messages:
    30
    Location:
    California
    [​IMG]

    http://www.altmansproducts.com/

    I have Altman's high end, Ottley collection angle stop valves in my remodelled bath in both shower and sink. They are so hard to open and close! My wife chose round knobs and I can't open and close them with wet hands. I have to dry my hands to use them and it is still a chore. Very stiff and not at all like Moen, etc. I can't change them out as they were chosen by a "designer" my wife hired.

    Is there a way to loosen the friction of these angle stops, or will I have to replace the knobs with expensive levers to solve?

    Thanks.
    Last edited by a moderator: Jan 15, 2008
  2. srdenny

    srdenny Plumbing Contractor

    Messages:
    361
    Location:
    SF Peninsula
    Contact Altmans and order new hot and cold cartridges. If they won't sell them to you, ask them who they will sell them to.
  3. Mikey

    Mikey Aspiring Old Fart, EE, computer & networking geek

    Messages:
    2,734
    Location:
    Central Florida
    Or just put a good-size C-clamp on those suckers and twist the clamp.
  4. jadnashua

    jadnashua Retired Defense Industry Engineer xxx

    Messages:
    22,274
    Location:
    New England
    I'd take the cartridge out, put some silicon plumber's grease on things, put it back together and see if it helps. At best, it costs you a few bucks, at worst, you waste a hour figuring out how to take them apart.
  5. Redwood

    Redwood Master Plumber

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    7,450
    Location:
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    Call 800-678-NINE for parts you have a lifetime guarantee!
  6. SteveW

    SteveW DIY Senior Member

    Messages:
    1,053
    Location:
    Omaha, NE
    Not to deflect the thread, but are these really "angle stop valves?" I thought that term referred to those shutoff valves we use for toilet and faucet supply lines.
  7. Redwood

    Redwood Master Plumber

    Messages:
    7,450
    Location:
    Connecticut
    No they are not! you are correct but the picture sure helped.
  8. bobbobwhite

    bobbobwhite New Member

    Messages:
    30
    Location:
    California
    Altman's has a lifetime guarantee

    but dealing with Altman's is like talking economics with Alan Greenspan...what planet did this company come from? I have had trouble with every Altman's product in this new bath and it wants the old valves or cartridges back first to see what is wrong BEFORE it will send new ones or even the old ones back. What? And all that time we would not be able to use the sink? Jeez, what a nutso place.

    Lifetime guarantee. Sure. As long as we put up with a bunch of idiots and their idiot replacement policies.

    Don't ever buy Altman's products! A dealer I talked with also doesn't like them and said their products are made in Mexico(!!!). This bath set cost over $400, more than Grohe, and the dealer we bought it from said it was made in Europe. Maybe we should sue him.
  9. SteveW

    SteveW DIY Senior Member

    Messages:
    1,053
    Location:
    Omaha, NE
    All you can do is live and learn -

    As I've learned on this site, some of the big name fancy-schmancy designer plumbing fixtures have some serious liabilities, like parts availability -

    Makes me appreciate the low-end Moen "builder's special" bathroom sink faucets in my house which have been going strong for 18 years no with NO attention whatsoever!
  10. Redwood

    Redwood Master Plumber

    Messages:
    7,450
    Location:
    Connecticut
    1-800-buy-moen
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