10 inch toilet in 12 inch rough in - tank brace suggestions?

Discussion in 'Toilet Forum discussions' started by zsuguru, Jan 22, 2013.

  1. wptski

    wptski Retired Machine Repairman

    Messages:
    137
    Location:
    Warren, MI
    Don't expect to see a functional toilet in a showroom but I really don't see any sense in them having a product that has a major flaw to show potential customers. Just not how to make a sale. Like a new car dealer having one with a bad paint job in their showroom floor.
  2. Gary Swart

    Gary Swart In the Trades

    Messages:
    7,384
    Location:
    Yakima WA
    Bill, you make a good point about a dealer of anything not wanting a defective product in his showroom, but at the same time, a new car on the showroom floor and a toilet on display are hardly comparable. And that said, it is unlikely that a plumbing supply would use a defective toilet for a display. A plumbing dealer would inspect incoming merchandise very carefully and return a defective unit immediately. It should be noted that no one on the forum that I am aware of say that ALL AS toilets are faulty, just that those sold to discount stores seem to have a much higher percentage of defects. Is that proof? Probably not in court, but for many professional plumbers it's proof enough that they don't deal with them. If AS seems to be the best deal for you, go for it. There are many folks that have them and are very satisfied and maybe you will be too.:)
  3. jadnashua

    jadnashua Retired Defense Industry Engineer xxx

    Messages:
    22,262
    Location:
    New England
    I wouldn't expect one with a major flaw, but it's easy to shim one that's warped on the bottom to sit nice and flat...and if it isn't visible, it makes a good display unit.

    Other than looking for obvious packaging problems, I doubt there's any dealer that actually opens packages to check, nor do many plumbers. They buy things from the factory, expecting them to have passed a good QA/QC check.
  4. wptski

    wptski Retired Machine Repairman

    Messages:
    137
    Location:
    Warren, MI
    If I had a toilet installed by a Pro I wouldn't come here to complain about quality, only a DIY'r comes here and we mostly buy from the big box stores. No, can't compare cars to toilets but It was about what one puts on a showroom floor whatever it may be.

    My original AS Cadet 3 had a leaky tank at/around the flush valve and the second one had better glazing but only noticeable if looking very close with a flashlight. I was tempted to retry it along with the seal from a Fluidmaster 540AKR kit which I used on the replacement anyway. I got $60 back on tank swap but wasn't worth the hassle dealing with the Home Depot online lack of knowledge at every turn.
  5. wptski

    wptski Retired Machine Repairman

    Messages:
    137
    Location:
    Warren, MI
    Isn't having to use a shim common? It might the floor and not the toilet.
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