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Hello, We've been having years of water softener problems. At one point the system worked and the water was clean and drinkable. Now it's extremely metallic in taste and smell. Recently we had professionals install a new head and new media in the neutralizer tank, and they also "cleaned" the...

Hello, Thanks in advance for any help you can provide. Our old (about 15 years) 5600SXT hasn't been functioning correctly for about 6 months. After lots of troubleshooting, cleaning, replacing original media, etc... it was recommended by a water softener company that we either replace or...

Hello! The house we moved into has a softener setup. I'm learning about water softener systems and doing a lot of online research, and I'm beginning to think this system might be a bit odd. I could use help identifying a part of it and would welcome recommendations on fixing it. First off...