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Thanks for the help! Found the plug and did the replacement. Filling is a pain, but not sure if that is because the replacement resin I have is slightly damp (think really good beach sand for castle building) and didn't flow the best without some help. Once we had a process though, using a long...

I have sent a query into them as I was not able to call in today. I was just hoping that someone out in the wild would be able to tell me through experience rather than trying to read it off of a badly written service manual.

I have my Waterboss 900 apart and ready to swap out the resin. My problem lies in I can't figure out exactly how to open up the media tank itself. My understanding was that I spin the top off, the part about 6 inches or so across with part of the valve body on it, but I don't see a seam there to...