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Wow! The benefit of a trained eye...I never even noticed that. Its like theres a small piece missing there and it does appear broken. There were no pieces or anyhing in the box that would have indicated trouble. I hope Toto or the vendor is supportive. Thanks so much for the quick and...

After three tries (and three separate wax rings) at seating the bowl and having it leak from under the front of the bowl on the floor, my plumber suggested we have a defective or cracked bowl or internal trap. So I placed the bowl in a position where I could observe where water flows out when...