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Plumber came from the softener company and I showed him the filter and water from the filter. He confirmed it was flux...lots of it. Said he's been doing this for decades and never saw this happen before. They used a petroleum based flux and it has always flushed out with little problem. He...

I still have the filter and the water from the filter with the flux in it. Not looking for a case, the company that installed the softener is a reputable company and the boys who did it were young. I really don't want to get them in trouble either. My concern is that the water is safe. Today...

Yesterday I had someone come and install a water softener for me. I had had one before so this was a reinstall. They took out the old one and put the new one in and ran new pipe from the main to the system and out from the system, they also installed a Big Blue water filter between the main...