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Thanks - I guess I am off to home depot in the morning - do i need to give them any information other than what I have given here? or do I need to get the special removal tool? One other question - to leave those valves open - is it the same - righty tighty lefty loosey? I am not sure if I got...

I am not a plumber - but have a moen rotating single handle shower faucet. When I turn it off (in 6 o clock position) it spurts hot water - if I turn it up to the 3 o clock position - the water turns off. If I try to turn the water on further (12 or 9 o clock position) it gets lukewarm, but...