Search results

Does anyone have a picture of the underside of the bowl? I'm trying to figure out where the "most flat" area would be to shim. Thanks.

We've run into a "rocking" issue with the 3 Aquia I's installed in our home. The plumber has installed 2 plastic shims under the front sides of the toilet to help with this, but it's not a pretty solution and creates a gap between the skirt and tile floor. Will silicone actually hold the...

Update... The plumbers installed the toilets with plumbers grease on the rubber seals and made sur ethey were fully seating the toilet into the UniFit. Test passed! woohoo.

Right... I'm thinking it might be easier to get Toto to send me an Aquia II.

Well, I just found out that they are placing the inflatable plug in the PVC trapway (unifit) of the toilet, not removing the UniFit and placing the plug in the actual drain pipe. Toto rep seems to think this is the problem. The other thing I discovered (while watching a Bob Villa video of all...

This is what is failing.

KY. It sounds like the concern is over the rubber seal between the bowl and the plastic trapway. The plumber and plumbing inspector say that is where it is leaking. (On all 3 units....). Inspector also added that he almost never sees these toilets pass and that they are not even on the...

I purchased 3 Toto Aquia I's for our new house. The plumber installed everything, but now we are failing our plumbing inspection and the plumber tells me the toilets aren't going to work. I'm not a plumber, and I'm not following exactly what is wrong. Basically he says they plug the sewer...