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    Washing Machine: breakdown of the cement balance weight around the drum

    Thanks for your quick response. The appliance is about 10 years old so the warranty has elapsed. You are rightly saying it is a catastrophic defect, have you seen anything similar? I might send these pictures to Zanussi so maybe they can review some of their designs... Do you have a...
  2. C

    Washing Machine: breakdown of the cement balance weight around the drum

    Hi guys, We have a Zanussi Washer-Dryer WJS 1397 W. I wonder if you could give me some advice. The other day it made a big thumping noise while it was in its last spinning cycle. When we went to check and opened the w/m door the top part of the circular cement balance weight, which...
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