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End of Story -- after not hearing back from the plumber for almost 2 weeks - called him again and this time at suggestion of woman in office left voice mail expressing my concern over used control box. He showed up at 8:00 am this morning acting "dumb" about box being used - said he never...

submersible motor control Is $75 a reasonable amount for what appears to be a 20 year old box? Maybe the insides are rebuilt and it's ok but how do I know if I can't get the plumber to call me back. I wish I could just go to a store and buy one that I know is new and what I need. I guess I'm...

The reason I don't want to just let this go is I basically don't trust this guy. Last November I purchased a sump pump( $170) from Home Depot and had a friend put it in. In April( 5 months later) we had a major storm up here and this company came to bail out the water in my basement. Told me...

thanks for all your comments. I called the plumber on Wednesday morning - the woman in the office said it was her understanding that the first box put in was a 3/4 HP and he came back to change it to a 1/3 HP. When I questioned why it was a used one (date on box M87) she hemmed and hawed and...

thank you for your quick response. I took the box off the wall and looked at it carefully. The Date is M87 - obviously old. There is no relay but it does have a Solid State Start Switch - is that the same thing - worse - better?? I want to get my info and language in order before I confront...

Ran out of water on Saturday - plumber finally arrived and replaced the control box - put brand new one in right out of the cardboard box. Water back. Sunday morning at 7:30 am(?!?!?) plumber rang doorbell with a control box in hand to "change" box he had put in. Me half asleep said Okay...