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problem solved Cass - Thanks for the reminder. I actually read the directions and I did make sure that the ring was set into the top-most groove on the vertical plastic cylinder. It's amazing what can be done with actually reading directions! Thanks again. Verdeboy - Yes, I will...

Hello experts, I recently identified that all of the toilets in my house are in need of flush valve seal replacements. It is clear that these seals are eroded and brittle. I have replaced the valve seals with new ones. However, the new valve seals seem to be stiff and do not make a tight...