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Thanks for the information, TR. (Been away for the weekend; didn't see your response till just now.) It sounds like I should try replacing the whole mechanism (pictured above)? Can you suggest where to find such a part online?

You happen to know how to remove the wand to inspect it? It seems the wand works in all other regards except it refuses to squirt "up".

I have a Toto C100 Washlet that stopped spraying up. It sprays down as when you press the Wand Cleaning button, but if you press Front, Rear or Gentle Rear, it is supposed to squirt up but instead squirts down. What gives?

I've pretty much had it with the (local Lake Forest, CA) Navien people and the part costs $6 so ... That said, a good friend of mine, who IS a pro, had his guys originally install the unit and the (many) problems I've had with the POS - faults, PCB issues, etc - has created an uncomfortable...

I'm not a pro. But decided to fix my wandering temperature problem by getting a replacement check valve. Unfortunately, in my naivety, I ordered and received the "longer" version. I improvised by disassembling (aka gently breaking free) the new check valve itself from the new part and...