TT Prestige Solo 110 won't ignite

[Jiminwpt]

Had a TT Prestige Solo 110 professionally installed about 8 years ago. Been running great.
Due to a snow storm we've had a power outage for about 5 hours until I hooked up a new generator.
Everything else has come back on, but the Prestige Solo. Getting two errors: 6-116 and a 9-62.
The manual documentation says the 6-116 is from a "Power frequency deviation" and the 9-62 is a "Blocked burner". Is this caused from being on generator power? Does anyone know how to fix? Any bypass or workaround? (It's getting mighty cold).....

 

[Leon82]

Is the generator running at 50 hertz?

Power surge could damage boards and the frequency deviation alarm possibly could block the burner

 

[Sponsor]

 

[DonL]

I hooked up a new generator

What kind of generator is it ?

Some of the cheap multi-meters will measure frequency.

For your neck of the woods it should be 60 cycles per second.

Good Luck.

 

[BadgerBoilerMN]

Most ModCon boards do not like dirty power.

Keep the pumps on and turn on the backup heat.

 

[Jadnashua]

With all of the snow, make sure that the inlet and outlet of the boiler are free of obstructions.